Business Support Professional - Energy Security and Resilience Center

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Posting Title
Business Support Professional - Energy Security and Resilience Center
CO - Golden
Position Type
Hours Per Week
Working at NREL
The National Renewable Energy Laboratory (NREL), located at the foothills of the Rocky Mountains in Golden, Colorado is the nation's primary laboratory for research and development of renewable energy and energy efficiency technologies.
From day one at NREL, you’ll connect with coworkers driven by the same mission to save the planet. By joining an organization that values a supportive, inclusive, and flexible work environment, you’ll have the opportunity to engage through our ten employee resource groups, numerous employee-driven clubs, and learning and professional development classes.
NREL supports inclusive, diverse, and unbiased hiring practices that promote creativity and innovation. By collaborating with organizations that focus on diverse talent pools, reaching out to underrepresented demographics, and providing an inclusive application and interview process, our Talent Acquisition team aims to hear all voices equally. We strive to attract a highly diverse workforce and create a culture where every employee feels welcomed and respected and they can be their authentic selves.
Our planet needs us! Learn about NREL’s critical objectives, and
see how NREL is focused on saving the planet.
Note: Research suggests that potential job seekers may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage anyone who is interested in this opportunity to apply. We seek dedicated people who believe they have the skills and ambition to succeed at NREL to apply for this role.
Job Description
Energy Security and Resilience Center (ESRC) staff work to minimize the occurrence and impact of energy system disruptions from natural hazards and human attacks. This position reports to the Center Director and provides support in operational and administrative aspects of running the Center efficiently, which includes coordinating the Center's Business Support team. This position requires a high degree of confidentiality for work performed, strong organizational skills, the ability to prioritize multiple demands, and excellent interpersonal skills.
The Business Support Professional (BSP) creates, maintains and/or distributes a range of correspondence, reports, documentation, and processes with minimum supervision and oversight. This position has frequent interaction with internal and external collaborators, business partners, and colleagues.
Tasks Include:
  • Serving as a resource to staff on institutional processes, procedures, and requirements, and provide input and recommendations on organization-specific administrative practices
  • Acting as an intermediary between the Center Director and staff to enable the smooth flow and distribution of information
  • Interfacing effectively with the Center Leadership Team, the ESRC business support team, partner Centers, broader NREL management and staff, Department of Energy management and staff, industry contacts and other key individuals and organizations
  • Attending weekly Center Leadership Team meetings and drafting notes
  • Proactively managing and/or monitoring multiple tasks and sources of information
  • Drafting correspondence for response to internal and external inquiries
  • Independently responding to and appropriately routing requests
  • Maintaining calendar(s) and scheduling meetings
  • Ensuring consistent administrative practices and adequate support coverage across the Center as leader of the Center's Business Support team
  • Preparing and maintaining electronic files as needed
  • Serving as the space coordinator for the Center
  • Following all Environment, Safety, Health and Quality policies and procedures to ensure and maintain a safe working environment
  • Following all NREL policies and procedures to ensure compliance with DOE orders and NREL requirements
  • Fulfilling additional duties as necessary
Basic Qualifications
High School Diploma or equivalent and 7 or more years of experience or equivalent relevant education/experience. Or, relevant Associate's Degree or certification program of comparable scope and 5 or more years of experience or equivalent relevant education/experience.
  • Must meet educational requirements prior to employment start date.
Additional Required Qualifications
  • Duties entail the use of MS Office products: MS Outlook, Word, Excel, PowerPoint, and MS Teams. The BSP will need to demonstrate advanced proficiency in all these tools. The successful candidate will be comfortable learning and using multiple online electronic systems for finance, purchasing, travel, personnel management, etc
  • Extensive knowledge in specialized focused business support functions
  • A comprehensive understanding of both general and specific aspects of business support activities, and their practical application to a wide variety of problems and situations specific to the discipline or field supported
  • Advanced skills in applicable software packages and office equipment
  • Considerable project administration and business services skills
  • Broad knowledge of specific principles, procedures and practices related to supported fields and disciplines
  • Excellent written and verbal communication skills, team and interpersonal skills
  • Must be able to obtain and maintain a security clearance.
Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See
DOE O 472.2A
for additional information.
Preferred Qualifications
  • Four to six years of experience in a fast-paced business environment with advanced experience in a senior administrative/support role
  • Considerable knowledge of specialized focused business support functions
  • Demonstrated leadership in team, task, and project administration skills
  • Strong organizational and problem-solving skills
  • Ability to efficiently prioritize duties, multitask and complete assignments with strict deadlines and deliver high-quality work
  • Sensitivity to and ability to manage sensitive and confidential information
  • Excellent interpersonal, conflict resolution, team collaboration and communication skills
  • Ability to adapt and flourish in a flexible work environment
  • Ability to work independently with minimal guidance
  • High standards of work quality and professional conduct
Job Application Submission Window
The anticipated closing window for application submission is up to 30 days and may be extended as needed.
Annual Salary Range (based on full-time 40 hours per week)
Job Profile: Business Support IV / Annual Salary Range: $55,400 - $91,400
NREL takes into consideration a candidate’s education, training, and experience, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the Colorado Equal Pay for Equal Work Act, a potential new employee’s salary history will not be used in compensation decisions.
Benefits Summary
Benefits include medical, dental, and vision insurance; short*- and long-term disability insurance; pension benefits*; 403(b) Employee Savings Plan with employer match*; life and accidental death and dismemberment (AD&D) insurance; personal time off (PTO) and sick leave; paid holidays; and tuition reimbursement*. NREL employees may be eligible for, but are not guaranteed, performance-, merit-, and achievement- based awards that include a monetary component. Some positions may be eligible for relocation expense reimbursement. Limited-term positions are not eligible for long-term disability or tuition reimbursement.
  • Based on eligibility rules
Drug Free Workplace
NREL is committed to maintaining a drug-free workplace in accordance with the federal Drug-Free Workplace Act and complies with federal laws prohibiting the possession and use of illegal drugs. Under federal law, marijuana remains an illegal drug.
If you are offered employment at NREL, you must pass a pre-employment drug test prior to commencing employment. Unless prohibited by state or local law, the pre-employment drug test will include marijuana. If you test positive on the pre-employment drug test, your offer of employment may be withdrawn.
Submission Guidelines
Please note that in order to be considered an applicant for any position at NREL you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.
EEO Policy
NREL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard basis of age (40 and over), color, disability, gender identity, genetic information, marital status, domestic partner status, military or veteran status, national origin/ancestry, race, religion, creed, sex (including pregnancy, childbirth, breastfeeding), sexual orientation, and any other applicable status protected by federal, state, or local laws.
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