Business Support/Administrative Associate - Communications Office

National Renewable Energy Laboratory

Golden, CO, United States

Posting Title

Location

CO - Golden

Position Type

Regular

Hours Per Week

Working at NREL

The National Renewable Energy Laboratory (NREL), located at the foothills of the Rocky Mountains in Golden, Colorado is the nation's primary laboratory for research and development of renewable energy and energy efficiency technologies.

From day one at NREL, you’ll connect with coworkers driven by the same mission to save the planet. By joining an organization that values a supportive, inclusive, and flexible work environment, you’ll have the opportunity to engage through our ten employee resource groups, numerous employee-driven clubs, and learning and professional development classes.

NREL supports inclusive, diverse, and unbiased hiring practices that promote creativity and innovation. By collaborating with organizations that focus on diverse talent pools, reaching out to underrepresented demographics, and providing an inclusive application and interview process, our Talent Acquisition team aims to hear all voices equally. We strive to attract a highly diverse workforce and create a culture where every employee feels welcomed and respected and they can be their authentic selves.

Our planet needs us! Learn about NREL’s critical objectives, and

see how NREL is focused on saving the planet.

We invite all interested candidates to apply for this opportunity. While we recognize that job seekers may hesitate if they don’t meet every requirement, we encourage dedicated individuals who meet all the basic and additional required qualifications of the role to submit an application. We value the opportunity to consider those who believe they have the necessary skills and ambition to succeed at NREL.

Job Description

We’re looking for an energetic and collaborative communications professional to join the Protocol and Special Events team in the NREL Corporate Communications Office. In this position you will support protocol and high-level visits and events coordinating details such as reserving rooms, arranging catering and transportation, assisting with site access, producing meeting materials and supporting day of for most high-level activities.

We’re looking for a highly organized, detailed, self-motivated individual with strong interpersonal and written communication skills who is adept at managing multiple administrative duties. Our ideal candidate is passionate about being in an administrative associate role and thrives on providing superior customer service.

Primary responsibilities will include:

Manage information flow and communications with external and internal contacts including sending calendar holds/invitations
Assist in communications with high level visitors and designated staff
Greet and receive visitors (in person and virtually in a professional, courteous manner)
Assist in coordinating logistics and details for all protocol and VIP visits/events including badging and foreign national access, selecting, and ordering catering, scheduling facilities, and requesting related services needed:
Determine room reservation needs and reserve/negotiate
Issue work orders for room set-up, arrange for AV/IT support
Create meeting materials such as agendas, bio booklets and table tent cards
Support day of protocol visits and high-level events
Supporting online virtual offerings and being comfortable with online platforms
Provide administrative support coverage for Corporate Communications and the Communications Office Leadership team in the absence of the Communications Office business support professional.

Basic Qualifications

High School Diploma or equivalent and 1 or more years of experience or equivalent relevant education/experience. Or, relevant Associate's Degree or certification program of comparable scope or equivalent relevant education/experience. Solid knowledge of the job. Substantial understanding of general aspects of the job with a broad understanding of the detailed aspects of the job. Intermediate skills in applicable software packages and office equipment. Basic project administration skills. Ability to prioritize work. Proficient in written and verbal communications. Very good team and interpersonal skills.

Must meet educational requirements prior to employment start date.

Additional Required Qualifications

Strong organization and communication skills
Proficiency in Microsoft Office (Outlook, Word, Excel, PPT, Teams, and OneDrive) and Adobe Acrobat
Ability to set priorities, anticipate needs and requests, and meet changing deadlines
Keen attention to detail and quality
Proven problem solving and judgement skills
Nimbleness needed to multitask in a fast-paced communications agency setting
Ability to handle sensitive information in a confidential manner
Comfortable taking direction and feedback from others
Positive, can-do, customer service-oriented attitude.

Preferred Qualifications

Job Application Submission Window

The anticipated closing window for application submission is up to 30 days and may be extended as needed.

Annual Salary Range (based on full-time 40 hours per week)

Job Profile: Business Support II / Annual Salary Range: $42,700 - $68,300

NREL takes into consideration a candidate’s education, training, and experience, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the Colorado Equal Pay for Equal Work Act, a potential new employee’s salary history will not be used in compensation decisions.

Benefits Summary

Benefits include medical, dental, and vision insurance; short*- and long-term disability insurance; pension benefits*; 403(b) Employee Savings Plan with employer match*; life and accidental death and dismemberment (AD&D) insurance; personal time off (PTO) and sick leave; paid holidays; and tuition reimbursement*. NREL employees may be eligible for, but are not guaranteed, performance-, merit-, and achievement- based awards that include a monetary component. Some positions may be eligible for relocation expense reimbursement. Limited-term positions are not eligible for long-term disability or tuition reimbursement.

Based on eligibility rules

Badging Requirement

NREL is subject to Department of Energy (DOE) access restrictions. All employees must also be able to obtain and maintain a federal Personal Identity Verification (PIV) card as required by Homeland Security Presidential Directive 12 (HSPD-12), which includes a favorable background investigation.

Drug Free Workplace

NREL is committed to maintaining a drug-free workplace in accordance with the federal Drug-Free Workplace Act and complies with federal laws prohibiting the possession and use of illegal drugs. Under federal law, marijuana remains an illegal drug.

If you are offered employment at NREL, you must pass a pre-employment drug test prior to commencing employment. Unless prohibited by state or local law, the pre-employment drug test will include marijuana. If you test positive on the pre-employment drug test, your offer of employment may be withdrawn.

Submission Guidelines

Please note that in order to be considered an applicant for any position at NREL you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.

EEO Policy

NREL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard basis of age (40 and over), color, disability, gender identity, genetic information, marital status, domestic partner status, military or veteran status, national origin/ancestry, race, religion, creed, sex (including pregnancy, childbirth, breastfeeding), sexual orientation, and any other applicable status protected by federal, state, or local laws.

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