Team Support Administrator

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Job Introduction

An opportunity is available for a Team Support Administrator within Engineering Policy based at Avonbank depot in Bristol.

You will need to be a good communicator who thrives in a busy environment and can bring excellent organisational skills. Representing the company to customers and our partners, working at the heart of a small team also requires lots of initiative and a proactive approach. You will have good keyboard skills and you’ll get full training on all our systems and applications.

As part of our hybrid working approach this role offers a mix of office and home working. Hybrid working can only be considered once your initial training is complete and subject to business need.

You will need English and Maths GCSE Grade C/Level 4 or above OR Functional Skills Level 2 or above to apply.

Evidence of your qualifications will be required prior to appointment

  • Progression to a higher salary may be available after 12 months, subject to meeting specified knowledge, skills and competencies.

Main Responsibilities

  • The preparation and co-ordination of team activities including arranging team meetings.
  • The co-ordination of the team’s response to questions on the community forum.
  • Responding to enquiries both verbally and in writing.
  • Assisting the Team Managers with administrative tasks.
  • The inputting of data into the appropriate systems
  • Assisting other Team Members, senior managers and the Director of Asset Management and Commercial support as and when required.
  • Attend meetings to collate minutes and actions.
  • Collating monthly reporting information

Ideal Candidate

The successful candidate will need to be reliable, well organised and able to work as part of a small team. You must be able to work using your own initiative and have experience of Microsoft Office, although full training will be given on all applications used.

You must be able to communicate effectively both verbally, and in writing, with customers and other team members and must be able to represent the company positively at all times. There will be times whereby you may be privy to commercially sensitive information therefore full discretion must be maintained.

National Grid Electricity Distribution is committed to safeguarding the interests of the Company, colleagues and customers. This role is subject to a satisfactory Barring Service (DBS) check. Depending on the role, different levels of screening and vetting are required. Some roles require a triannual check.

Please note that in most cases, National Grid is unable to offer sponsorship for employment under the UK points-based immigration system. As such, applicants must have the legal right to work in the UK without requiring sponsorship now or in the future under the UK points-based immigration system. However, in exceptional circumstances where there is a clear and demonstrable need for specialist skills that cannot be sourced from the local labour market, National Grid may consider offering sponsorship. All applications are welcome from candidates who meet these requirements, regardless of race, nationality, or ethnic origin.

About Us

We’re National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses.

National Grid employs over 29,000 people worldwide. We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve. Our vision is to be at the heart of a clean, fair and affordable energy future and we are doing this in a fast-moving industry with an increasing focus on tackling climate change, exploring new energy sources that are renewable, low carbon, and improve efficiency to meet demand.