RESP Senior Engagement Coordinator
About the role
The National Energy System Operator (NESO) is responsible for establishing an overarching strategic energy plan for Great Britian. The plan will set out what energy infrastructure is needed, and where and when it needs to be delivered, in order to help achieve local and national ambitions for economic growth and net zero. As part of this responsibility, NESO has been given an exciting new Regional Energy Strategic Planning (RESP) role.
RESP is focused on the energy distribution networks. These networks deliver electricity and gas to homes and businesses across Great Britian. By moving to the new RESP approach to planning these networks, this will help ensure that local communities get the energy infrastructure they need, where and when they need it.
RESP will produce bespoke regional energy strategic plans for Scotland, Wales and nine English regions. These plans will be underpinned by local needs and data, and extensive engagement with local actors. As a result, RESP will help ensure that local areas can build new developments with access to the energy they need, local renewable energy projects can get network connections when they need them, and homes and business can make the shift to electric vehicles, heat pumps and solar panels when they’re ready.
This role sits in the RESP Engagement and Communications team. The team is responsible for developing and coordinating the delivery of the RESP engagement and communications strategy. The team forms part of two wider teams. The RESP team, providing the strategic direction and day-to-day support to ensure a consistent and outcomes-focused approach to stakeholder engagement and communications.
It also forms part of the Strategic Energy Planning Engagement team, to ensure that RESP engagement is joined up and coordinated with the directorate’s wider engagement activities. The team also works closely with NESO’s Corporate Affairs directorate, ensuring a consistent, one-NESO approach to stakeholder engagement.
As one of two RESP Senior Engagement Coordinator – Nations and Regions roles, you will be responsible for supporting either the five northern or six southern RESP nations and regions. A list of the eleven nations and regions is available on the NESO website.
This role can be based our Warwick, Wokingham or Glasgow office or you can be home-based until we have established a new office that is convenient for you. We continue to offer hybrid working from office and home. We are open to full time and part time applicants, as well as flexible working arrangements.
About Us
The creation of National Energy System Operator (NESO) is driven by an urgent need to unify and optimise our approach to energy. A more integrated and coordinated strategy is needed to meet the unprecedented challenges of climate change, ensuring secure energy supply, and keeping costs manageable for consumers.
Join us and empower your potential, energise our team, and be part of something bigger.
Your energy, our future, together.
About The National Energy System Operator (NESO)
In Autumn of 2024, the ESO transitioned to National Energy System Operator, or NESO for short. Previously denoted as the Future System Operator (or FSO), the new National Energy System Operator is the independent body responsible for planning Great Britain’s electricity and gas networks and operating the electricity system.
The ESO, including all of its existing roles, are now at the heart of the new National Energy System Operator. As NESO, we will build on our existing roles, capabilities, and ways of working significantly to create an organisation the energy system and its users’ need. Our new capabilities will enable us to look across vectors, including electricity, natural gas and hydrogen, and crucially consider the trade-offs between them.
The organisation is set up as a public corporation with its own Board of independent directors, with complete operational independence from government, the regulator and any and all commercial interest. As was the ESO, NESO will be licenced and regulated by Ofgem through price control agreements and obligated to identify optimal solutions to system operations and planning in the most sustainable, affordable and secure way for all.
The time to deliver is now. As part of our team, you won’t just be touching the lives of almost everyone in Great Britain – you’ll be shaping the way we use and consume energy for generations to come.
Key Accountabilities
We’re forging the path, and we know we can’t do it alone. That’s why we need visionary minds like yours to join us on this transformative journey. In this case, we’re looking for someone who:
About What You'll Get
A competitive salary between £48,000 - £57,000 per annum – dependent on experience and capability. As well as your base salary, you will receive a bonus based on company performance, 26 days annual leave as standard and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%.
As we work towards creating a cleaner, greener, and more affordable future for all, we also work towards creating a place for our teammates to belong, with professional and personal growth and positive well-being.
This role closes on 23rd November 2025 at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.
We work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.
We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.
The National Energy System Operator (NESO) is responsible for establishing an overarching strategic energy plan for Great Britian. The plan will set out what energy infrastructure is needed, and where and when it needs to be delivered, in order to help achieve local and national ambitions for economic growth and net zero. As part of this responsibility, NESO has been given an exciting new Regional Energy Strategic Planning (RESP) role.
RESP is focused on the energy distribution networks. These networks deliver electricity and gas to homes and businesses across Great Britian. By moving to the new RESP approach to planning these networks, this will help ensure that local communities get the energy infrastructure they need, where and when they need it.
RESP will produce bespoke regional energy strategic plans for Scotland, Wales and nine English regions. These plans will be underpinned by local needs and data, and extensive engagement with local actors. As a result, RESP will help ensure that local areas can build new developments with access to the energy they need, local renewable energy projects can get network connections when they need them, and homes and business can make the shift to electric vehicles, heat pumps and solar panels when they’re ready.
This role sits in the RESP Engagement and Communications team. The team is responsible for developing and coordinating the delivery of the RESP engagement and communications strategy. The team forms part of two wider teams. The RESP team, providing the strategic direction and day-to-day support to ensure a consistent and outcomes-focused approach to stakeholder engagement and communications.
It also forms part of the Strategic Energy Planning Engagement team, to ensure that RESP engagement is joined up and coordinated with the directorate’s wider engagement activities. The team also works closely with NESO’s Corporate Affairs directorate, ensuring a consistent, one-NESO approach to stakeholder engagement.
As one of two RESP Senior Engagement Coordinator – Nations and Regions roles, you will be responsible for supporting either the five northern or six southern RESP nations and regions. A list of the eleven nations and regions is available on the NESO website.
This role can be based our Warwick, Wokingham or Glasgow office or you can be home-based until we have established a new office that is convenient for you. We continue to offer hybrid working from office and home. We are open to full time and part time applicants, as well as flexible working arrangements.
About Us
The creation of National Energy System Operator (NESO) is driven by an urgent need to unify and optimise our approach to energy. A more integrated and coordinated strategy is needed to meet the unprecedented challenges of climate change, ensuring secure energy supply, and keeping costs manageable for consumers.
Join us and empower your potential, energise our team, and be part of something bigger.
Your energy, our future, together.
About The National Energy System Operator (NESO)
In Autumn of 2024, the ESO transitioned to National Energy System Operator, or NESO for short. Previously denoted as the Future System Operator (or FSO), the new National Energy System Operator is the independent body responsible for planning Great Britain’s electricity and gas networks and operating the electricity system.
The ESO, including all of its existing roles, are now at the heart of the new National Energy System Operator. As NESO, we will build on our existing roles, capabilities, and ways of working significantly to create an organisation the energy system and its users’ need. Our new capabilities will enable us to look across vectors, including electricity, natural gas and hydrogen, and crucially consider the trade-offs between them.
The organisation is set up as a public corporation with its own Board of independent directors, with complete operational independence from government, the regulator and any and all commercial interest. As was the ESO, NESO will be licenced and regulated by Ofgem through price control agreements and obligated to identify optimal solutions to system operations and planning in the most sustainable, affordable and secure way for all.
The time to deliver is now. As part of our team, you won’t just be touching the lives of almost everyone in Great Britain – you’ll be shaping the way we use and consume energy for generations to come.
Key Accountabilities
- Produce nations and regions engagement plans and stakeholder maps, typically on a quarterly basis
- Ensure the RESP nations and regions teams have up-to-date bespoke engagement plans and stakeholder maps
- Support the RESP nations and regions teams to deliver their bespoke engagement plans, including use of the available channels
- Ensure that RESP nations and regions teams have the necessary guidance and materials to ensure that stakeholders have a consistent experience across the eleven RESP nations and regions, whilst also allowing for appropriate national/regional variation
- Provide central design, guidance coordination for higher profile nation/region engagement activities, including the quarterly RESP Forums
- Work with Strategic Energy Planning and Corporate Affairs colleagues to ensure that RESP engagement forms part of a wider, well-coordinated programme of NESO place-based engagement
- Ensure the RESP team is using the NESO customer relationship management tool (Salesforce) in line with our corporate approach, including leading or supporting the delivery of any capacity building and training needs the team may have
- Establish clear processes for the consistent delivery of your role
- Produce regular reports setting out completed and planned stakeholder engagement activities
- Line manage the RESP Engagement Coordinator
We’re forging the path, and we know we can’t do it alone. That’s why we need visionary minds like yours to join us on this transformative journey. In this case, we’re looking for someone who:
- Experience of working in a dynamic and complex external stakeholder environment, where well-coordinated engagement is key to success
- Experience of building and managing relationships with external stakeholders
- Ability to join-the-dots across a complex and fast-changing programme of engagement activities, ensuring a well-coordinated approach within and between teams
- Strong planning and coordination skills
- Strong communication and influencing skills
- Experience of producing clear, practical guidance for colleagues to use
- Experience of working in large, complex organisations
- Experience of producing timely and accurate reports
- Experience of using online and digital tools for engaging stakeholders
- Experience of using customer relationship management tools and databases to record activities, and identify insights and actions
- Strong attention to detail
- Strong time management skills
- Good at building strong internal working relationships
- Proactive in seeking out and progressing tasks to support team members
- Comfortable flexing in line with changing priorities
- Line management experience
About What You'll Get
A competitive salary between £48,000 - £57,000 per annum – dependent on experience and capability. As well as your base salary, you will receive a bonus based on company performance, 26 days annual leave as standard and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%.
As we work towards creating a cleaner, greener, and more affordable future for all, we also work towards creating a place for our teammates to belong, with professional and personal growth and positive well-being.
- Full support and career-development resources to expand your skills, enhance your expertise, and maximise your potential along your career journey.
- A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table.
- Generous Total Rewards Plan – comprising of health, finance and wealth, work/life balance, and career benefits.
This role closes on 23rd November 2025 at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.
We work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.
We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.