Operational Assurance Manager
About The Role
National Energy System Operator (NESO) require an Operational Assurance Manager to drive enhanced compliance, resilience and security within system operations.
The Operational Assurance Manager is responsible for providing a first line assurance function by identifying that operational processes and standards are being adhered to and systems (capabilities) continue to be compliant with relevant controls and regulations. This role will play a vital part in promoting a culture of accountability and continuous improvement within the first line of defence.
Working in a small team you will take operational delivery managers on a journey of behavioural change, driving the adoption of records maintenance as a routine and maintaining a security and audit demand profile to support compliance, technology risk, security assurance and governance.
Essential skills for this position include strong analytical ability, excellent communication, and a proactive approach to problem-solving. Experience in operational risk, compliance, or assurance roles is highly desirable, as is familiarity with regulatory standards relevant to the sector.
This role can be based from Wokingham, Warwick or Glasgow, and we continue to offer hybrid working from office and home. We are open to full time and part time applicants, as well as flexible working arrangements.
This role is designated as requiring a National Security Vetting (NSV) clearance. The level of clearance associated with the role is Security Check (SC). You will usually need to have been a resident in the UK for the last five years to apply for an SC clearance. We would invite any applicants who do not currently meet this residency requirement to still express an interest in the role.
Key Accountabilities
We’re forging the path, and we know we can’t do it alone. That’s why we need visionary minds like yours to join us on this transformative journey. In this case, we’re looking for someone who:
What You'll Get
A competitive salary of £67,000 - £74,000 dependent on experience and capabilityAs well as your base salary, you will receive a bonus of up to 15% of your salary for stretch performance, 28 days annual leave as standard, and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%.
Benefits
NESO's flexible benefits programme provides you with more flexibility around your helath, lifestyle and protection benefits, here's just a few available:
At the National Energy System Operator (NESO), we play a vital role in tackling climate change and securing Great Britain's energy future. We already operate the world's fastest decarbonising electricity system and are working towards our ambition to run it carbon-free for a short period this year - provided the market supplies electricity exclusively from renewable sources. Alongside this, we provide expert advice to government on how to deliver a clean power system by 2030.
In autumn 2024, the Electricity System Operator (ESO) transitioned to become NESO - an independent, expert public corporation with a whole-system view across electricity, gas, and hydrogen. NESO operates independently and transparently, always actin in the best interests of all energy users.
Licensed and regulated by Ofgem, we make impartial decisions that balance sustainability, affordability and security. Our organisation is fully independent from government, the regulator and all commercial interests, with a clear focus on system-wide benefit, long term thing and public value.
The time to deliver is now. Join the energy transformation and help shape the future.
Your energy. Our future. Together
National Energy System Operator (NESO) recognises the potential of bright and talented individuals, and we encourage you to join us as Great Britain’s energy system undergoes an ambitious, exciting, and vital transformation. Together with industry, we are creating a cleaner, more sustainable energy future.
More Information
This role closes at 23:59, on the day before date shown above, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.
Research shows that some people may hesitate to apply unless they meet every single requirement. At NESO, we believe potential comes in many forms and we're committed to a fair, inclusive recruitment
We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential. If this role sparks your interest but you're not sure you tick every box, we still want to hear from you. process where everyone has the opportunity to shoe their talents. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds.
National Energy System Operator (NESO) require an Operational Assurance Manager to drive enhanced compliance, resilience and security within system operations.
The Operational Assurance Manager is responsible for providing a first line assurance function by identifying that operational processes and standards are being adhered to and systems (capabilities) continue to be compliant with relevant controls and regulations. This role will play a vital part in promoting a culture of accountability and continuous improvement within the first line of defence.
Working in a small team you will take operational delivery managers on a journey of behavioural change, driving the adoption of records maintenance as a routine and maintaining a security and audit demand profile to support compliance, technology risk, security assurance and governance.
Essential skills for this position include strong analytical ability, excellent communication, and a proactive approach to problem-solving. Experience in operational risk, compliance, or assurance roles is highly desirable, as is familiarity with regulatory standards relevant to the sector.
This role can be based from Wokingham, Warwick or Glasgow, and we continue to offer hybrid working from office and home. We are open to full time and part time applicants, as well as flexible working arrangements.
This role is designated as requiring a National Security Vetting (NSV) clearance. The level of clearance associated with the role is Security Check (SC). You will usually need to have been a resident in the UK for the last five years to apply for an SC clearance. We would invite any applicants who do not currently meet this residency requirement to still express an interest in the role.
Key Accountabilities
- Strengthen DD&T’s overall operational resilience
- Enable and demonstrate first line assurance across DD&T operations
- Facilitate and drive operations compliance with regulatory standards, principles and controls e.g. cyber assessment framework
- Ensure adherence to NESO standards
- Ensure operational processes exist and are being followed
- Promote and embed a maturity uplift ensuring continual improvement and modernisation applies to mindset as well as paper-based processes
- Measure and report compliance levels
We’re forging the path, and we know we can’t do it alone. That’s why we need visionary minds like yours to join us on this transformative journey. In this case, we’re looking for someone who:
- Is passionate about attention to detail and doing the right thing
- Loves continual improvement and making it happen
- Has solid experience of using Microsoft 365 and AI tools to analyse data and report trends
- Demonstrates strong communication and relationship management skills with the ability to engage, negotiate and manage key stakeholders
- Is self-driven, with a can-do attitude
- Has a good technical background and understands service operations principles
What You'll Get
A competitive salary of £67,000 - £74,000 dependent on experience and capabilityAs well as your base salary, you will receive a bonus of up to 15% of your salary for stretch performance, 28 days annual leave as standard, and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%.
Benefits
NESO's flexible benefits programme provides you with more flexibility around your helath, lifestyle and protection benefits, here's just a few available:
- Flexible Bank Holidays & Holiday Trading
- Additional Birthday Day Off
- Cycle to Work Scheme, Retail & Gym Discounts
- Private Medical Insurance, Critical Illness Insurance & Personal Accident Insurance
At the National Energy System Operator (NESO), we play a vital role in tackling climate change and securing Great Britain's energy future. We already operate the world's fastest decarbonising electricity system and are working towards our ambition to run it carbon-free for a short period this year - provided the market supplies electricity exclusively from renewable sources. Alongside this, we provide expert advice to government on how to deliver a clean power system by 2030.
In autumn 2024, the Electricity System Operator (ESO) transitioned to become NESO - an independent, expert public corporation with a whole-system view across electricity, gas, and hydrogen. NESO operates independently and transparently, always actin in the best interests of all energy users.
Licensed and regulated by Ofgem, we make impartial decisions that balance sustainability, affordability and security. Our organisation is fully independent from government, the regulator and all commercial interests, with a clear focus on system-wide benefit, long term thing and public value.
The time to deliver is now. Join the energy transformation and help shape the future.
Your energy. Our future. Together
National Energy System Operator (NESO) recognises the potential of bright and talented individuals, and we encourage you to join us as Great Britain’s energy system undergoes an ambitious, exciting, and vital transformation. Together with industry, we are creating a cleaner, more sustainable energy future.
More Information
This role closes at 23:59, on the day before date shown above, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.
Research shows that some people may hesitate to apply unless they meet every single requirement. At NESO, we believe potential comes in many forms and we're committed to a fair, inclusive recruitment
We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential. If this role sparks your interest but you're not sure you tick every box, we still want to hear from you. process where everyone has the opportunity to shoe their talents. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds.