EMR Product Ownerc - NESO
Job Purpose
National Energy System Operator (NESO) recognises the potential of bright and talented individuals, and we encourage you to join us as Great Britain’s energy system undergoes an ambitious, exciting, and vital transformation. Together with industry, we are creating a cleaner, more sustainable energy future.
The EMR Product Owner plays a hands on role in delivering high quality digital products that support the Capacity Market and Contracts for Difference regimes. You will take day to day ownership of the product backlog—capturing new requests through structured intake, refining user stories, and ensuring priorities reflect stakeholder needs, regulatory changes, and organisational capabilities.
Working closely with SMEs, operational colleagues, and delivery partners, you support the full change delivery lifecycle, including value exploration, backlog refinement, development, testing, user acceptance, and successful release. Your work ensures that enhancements are delivered transparently, with strong traceability and measurable value, in line with EMR Product Management Team practices such as roadmap planning, benefits realisation, risk management, and governance cadence.
This role is based from our Warwick office, and we continue to offer hybrid working from office and home. We are open to full time and part time applicants, as well as flexible working arrangements.
About Us
National Energy System Operator (NESO) has a key role to play in tackling climate change by transitioning GB’s electricity system to net zero. We already operate the fastest decarbonising electricity system in the world, with an ambition for zero carbon power operation by 2030 when there is sufficient renewable generation. We are also providing advice to the Government on achieving a decarbonised power system by 2030.
So, join the energy transformation and help shape the future.
Your energy, our future, together.
About The National Energy System Operator (NESO) (External)
In Autumn of 2024, the ESO transitioned to National Energy System Operator, or NESO for short. Previously denoted as the Future System Operator (or FSO), the new National Energy System Operator is the independent body responsible for planning Great Britain’s electricity and gas networks and operating the electricity system.
NESO, including all of its existing roles, are now at the heart of the new National Energy System Operator. As NESO, we will build on our existing roles, capabilities, and ways of working significantly to create an organisation the energy system and its users’ need. Our new capabilities will enable us to look across vectors, including electricity, natural gas and hydrogen, and crucially consider the trade-offs between them.
The organisation is set up as a public corporation with its own Board of independent directors, with complete operational independence from government, the regulator and any and all commercial interest. As was the ESO, NESO will be licenced and regulated by Ofgem through price control agreements and obligated to identify optimal solutions to system operations and planning in the most sustainable, affordable and secure way for all.
Key Accountabilities
We’re forging the path, and we know we can’t do it alone. That’s why we need visionary minds like yours to join us on this transformative journey. In this case, we’re looking for someone who:
What You'll Get
A competitive salary between £55,000 - £59,000pa – dependent on experience and capability.
As well as your base salary, you will receive a bonus based on company performance, 26 days annual leave as standard and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%.
As we work towards creating a cleaner, greener, and more affordable future for all, we also work towards creating a place for our teammates to belong, with professional and personal growth and positive well-being.
This role closes on 18th February 2026 at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.
We work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.
We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.
National Energy System Operator (NESO) recognises the potential of bright and talented individuals, and we encourage you to join us as Great Britain’s energy system undergoes an ambitious, exciting, and vital transformation. Together with industry, we are creating a cleaner, more sustainable energy future.
The EMR Product Owner plays a hands on role in delivering high quality digital products that support the Capacity Market and Contracts for Difference regimes. You will take day to day ownership of the product backlog—capturing new requests through structured intake, refining user stories, and ensuring priorities reflect stakeholder needs, regulatory changes, and organisational capabilities.
Working closely with SMEs, operational colleagues, and delivery partners, you support the full change delivery lifecycle, including value exploration, backlog refinement, development, testing, user acceptance, and successful release. Your work ensures that enhancements are delivered transparently, with strong traceability and measurable value, in line with EMR Product Management Team practices such as roadmap planning, benefits realisation, risk management, and governance cadence.
This role is based from our Warwick office, and we continue to offer hybrid working from office and home. We are open to full time and part time applicants, as well as flexible working arrangements.
About Us
National Energy System Operator (NESO) has a key role to play in tackling climate change by transitioning GB’s electricity system to net zero. We already operate the fastest decarbonising electricity system in the world, with an ambition for zero carbon power operation by 2030 when there is sufficient renewable generation. We are also providing advice to the Government on achieving a decarbonised power system by 2030.
So, join the energy transformation and help shape the future.
Your energy, our future, together.
About The National Energy System Operator (NESO) (External)
In Autumn of 2024, the ESO transitioned to National Energy System Operator, or NESO for short. Previously denoted as the Future System Operator (or FSO), the new National Energy System Operator is the independent body responsible for planning Great Britain’s electricity and gas networks and operating the electricity system.
NESO, including all of its existing roles, are now at the heart of the new National Energy System Operator. As NESO, we will build on our existing roles, capabilities, and ways of working significantly to create an organisation the energy system and its users’ need. Our new capabilities will enable us to look across vectors, including electricity, natural gas and hydrogen, and crucially consider the trade-offs between them.
The organisation is set up as a public corporation with its own Board of independent directors, with complete operational independence from government, the regulator and any and all commercial interest. As was the ESO, NESO will be licenced and regulated by Ofgem through price control agreements and obligated to identify optimal solutions to system operations and planning in the most sustainable, affordable and secure way for all.
Key Accountabilities
- Support and maintain relationships with key stakeholders across the EMR Delivery Body and EMR Programme Delivery Team
- Support maintenance of a prioritised backlog collaboratively and transparently. This approach incorporates stakeholder engagement, addresses customer needs, leverages data-driven insights, and considers organizational capabilities to clearly articulate and deliver measurable value
- Support translation of the backlog into a structured and maintained product roadmap, ensuring priorities are reflected in high-quality features and user stories with clear acceptance criteria
- Contribute to agreeing achievable delivery goals and plans that enable execution of the Product Roadmap
- Serve as the primary point of contact for an EMR Programme delivery squad, ensuring successful delivery and acceptance of features, including support for user acceptance testing
- Support stakeholders to assess and document benefits realisation
- Proactively contribute to reporting and governance through established mechanisms to ensure auditability, traceability, and transparency
- Continuous commitment to upskill and sustain deep understanding of product capabilities and how they enable effective delivery of the CM and CfD regimes, as well as leveraging market trends to inform future product direction, with a focus on sharing knowledge
- Collaborate with the EMR Programme and wider Digital Data & Technology functions to deliver effective business-as-usual service
We’re forging the path, and we know we can’t do it alone. That’s why we need visionary minds like yours to join us on this transformative journey. In this case, we’re looking for someone who:
- Backlog Management - You have experience prioritising features, refining user stories, and writing clear acceptance criteria. You are passionate about maintaining a high‑quality backlog that gives the team clarity and direction.
- Customer Insight & Requirements Gathering - You enjoy turning user needs, data, and research into actionable backlog items. You thrive on understanding real problems and translating them into meaningful product improvements.
- Sprint Participation - You are comfortable working closely with delivery teams — contributing to sprint planning, attending reviews, and actively participating in retrospectives to improve team performance.
- Stakeholder Management - You have experience managing competing needs, communicating changes with clarity, and keeping stakeholders informed and aligned throughout the product lifecycle.
- Value Delivery Focus - You care about delivering outcomes, not just output. You enjoy helping teams work iteratively and ensuring each increment contributes measurable value towards agreed objectives.
- Risk & Issue Management - You have experience identifying, documenting, and escalating risks and issues that may affect delivery. You take a proactive approach — working with SMEs, delivery partners, and stakeholders to understand impacts, support mitigation plans, and maintain clear traceability through established governance processes.
What You'll Get
A competitive salary between £55,000 - £59,000pa – dependent on experience and capability.
As well as your base salary, you will receive a bonus based on company performance, 26 days annual leave as standard and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%.
As we work towards creating a cleaner, greener, and more affordable future for all, we also work towards creating a place for our teammates to belong, with professional and personal growth and positive well-being.
- Full support and career-development resources to expand your skills, enhance your expertise, and maximise your potential along your career journey.
- A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table.
- Generous Total Rewards Plan – comprising of health, finance and wealth, work/life balance, and career benefits.
This role closes on 18th February 2026 at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.
We work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.
We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.