Junior Customer Solutions Engineer @Briink (AI & ESG)
What We Do
Location: Berlin or London
We are the AI partner for ESG teams at leading global organizations, including corporations such as Bayer, Deutsche Telekom, and Continental AG, as well as leading standard-setting organizations like CDP. Our platform helps organizations transform how sustainability data is collected, analyzed, and reported.
We are looking for a Customer Success Manager to help enterprise customers implement Briink’s AI workflows in their ESG reporting processes. The role sits at the intersection of customer success, product, and technical implementation, helping large organizations integrate AI into complex sustainability workflows.
READ BEFORE APPLYING: Adding a short intro video (https://briink.fillout.com/t/exY8dQJ3z9us) is mandatory for this position. We do this to get a better sense of candidates before continuing the process and find it really helps. Any application without a video will be rejected by default. Find instructions at the bottom of the post. No cover letter is required. Thank you!
Your role
You will work directly with enterprise customers to help them implement AI into their ESG and sustainability workflows.
Your responsibilities will include:
Your profile
We’re looking for someone who enjoys solving real-world problems with customers and technology.
You likely bring:
An impactful mission
Sustainability data is becoming central to how organizations operate and report. We believe AI can transform how this data is collected, managed, and used to drive better decisions.
Trust and ownership
From day one, you will take ownership of real customer implementations and contribute to how our product evolves.
A collaborative environment
Work closely with experienced founders, engineers, and operators building AI systems used by global organizations.
Flexible working setup
We offer flexible working arrangements with team members based in Berlin and London.
Competitive Compensation
Salary and equity reflecting your contribution to the company.
We encourage you to apply!
Even if your experience doesn’t perfectly match every requirement, we encourage you to apply. Many great candidates hesitate because they don’t tick every box — we care more about curiosity, motivation, and the ability to learn.
About Us
At Briink, we are driven by a shared belief that sustainable finance is the key to addressing some of the world's most pressing problems, including climate change, economic inequality, and social injustice. Our B2B SaaS platform harnesses the power of AI to help companies across all industries make more sustainable decisions and access the trillions in capital being mobilized towards the climate transition.
We are a diverse and dynamic team that is passionate about making a positive impact on the world. We believe in trust and ownership, and strive to create a workplace culture that is inclusive, supportive, and empowering.
Location: Berlin or London
- Full-time
We are the AI partner for ESG teams at leading global organizations, including corporations such as Bayer, Deutsche Telekom, and Continental AG, as well as leading standard-setting organizations like CDP. Our platform helps organizations transform how sustainability data is collected, analyzed, and reported.
We are looking for a Customer Success Manager to help enterprise customers implement Briink’s AI workflows in their ESG reporting processes. The role sits at the intersection of customer success, product, and technical implementation, helping large organizations integrate AI into complex sustainability workflows.
READ BEFORE APPLYING: Adding a short intro video (https://briink.fillout.com/t/exY8dQJ3z9us) is mandatory for this position. We do this to get a better sense of candidates before continuing the process and find it really helps. Any application without a video will be rejected by default. Find instructions at the bottom of the post. No cover letter is required. Thank you!
Your role
You will work directly with enterprise customers to help them implement AI into their ESG and sustainability workflows.
Your responsibilities will include:
- Supporting customers during pilots, onboarding, and early deployments
- Helping customers set up ESG workflows, questionnaires, and document analysis processes in the Briink platform
- Acting as a trusted partner to customers, helping them apply Briink to their sustainability reporting and ESG analysis processes
- Running customer check-ins and success meetings to ensure clients are achieving value from the platform
- Supporting product demos and answering customer questions during implementation
- Working closely with the product and engineering teams to relay customer feedback and improve the platform
- Identifying opportunities to expand platform usage and grow accounts
Your profile
We’re looking for someone who enjoys solving real-world problems with customers and technology.
You likely bring:
- 1–3 years of experience in a technical, analytical, or customer-facing role (e.g. solutions engineering, customer success, consulting, data analysis, or similar)
- Comfort working with data and technical tools (APIs, spreadsheets, basic Python or similar)
- Strong communication and problem-solving skills
- Curiosity about AI and how it can improve real-world workflows
- The ability to work directly with enterprise stakeholders
- Experience with AI SaaS products or technical customer success roles
- Exposure to ESG and sustainability reporting
- Experience working with large enterprise clients
An impactful mission
Sustainability data is becoming central to how organizations operate and report. We believe AI can transform how this data is collected, managed, and used to drive better decisions.
Trust and ownership
From day one, you will take ownership of real customer implementations and contribute to how our product evolves.
A collaborative environment
Work closely with experienced founders, engineers, and operators building AI systems used by global organizations.
Flexible working setup
We offer flexible working arrangements with team members based in Berlin and London.
Competitive Compensation
Salary and equity reflecting your contribution to the company.
We encourage you to apply!
Even if your experience doesn’t perfectly match every requirement, we encourage you to apply. Many great candidates hesitate because they don’t tick every box — we care more about curiosity, motivation, and the ability to learn.
About Us
At Briink, we are driven by a shared belief that sustainable finance is the key to addressing some of the world's most pressing problems, including climate change, economic inequality, and social injustice. Our B2B SaaS platform harnesses the power of AI to help companies across all industries make more sustainable decisions and access the trillions in capital being mobilized towards the climate transition.
We are a diverse and dynamic team that is passionate about making a positive impact on the world. We believe in trust and ownership, and strive to create a workplace culture that is inclusive, supportive, and empowering.