Desktop System Specialist

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Powering Positive Change™

Join Our Team at Maxeon: Desktop System Specialist – Where Innovation Meets Sustainability
Who We Are: Pioneers in Solar Energy at Maxeon, we're not just harnessing the power of the sun, we're leading a global energy revolution. Our mission? To champion solar energy for a sustainable future. In a world of constant change, the only way to make a meaningful impact is to stay ahead of the curve. That’s why at Maxeon Solar Technologies we’ve been pushing the boundaries of solar innovation every day for 39 years – from the very edge of outer space to countless rooftops below.
Our highly advanced solar products are powering the fight against climate change in more than 100 countries around the globe. And our brilliant, passionate, and driven team of more than 4,000 people globally are Powering Positive Change™ every day.

We value pushing boundaries, holding ourselves to a higher standard, and thriving together. If you are ready to contribute to our journey of excellence, we invite you to be a part of our dynamic team!

Learn more about Maxeon

Are you ready to power positive change?

Your Mission: As our Desktop System Specialist, based in Ensenada, Baja California and reporting to the Desktop Support Manager of Americas your role will be pivotal in provide day-to-day technical support to employees for network infrastructure and internal desktop systems software and hardware.

Make Your Mark: How You Will Drive Change: Install, configure and troubleshoot desktop systems, workstations, servers and network issues in a heterogeneous environment. Maintain passwords, data integrity and file system security for the desktop environment. Communicates highly technical information to both technical and nontechnical personnel. Recommends hardware and software solutions, including new acquisitions and upgrades. Participate in development of information technology and infrastructure projects. Conduct training programs designed to educate an organization’s computer users about basic and specialized applications.

Your Toolkit: Skills That Make a Difference

Essential for your Success:
We understand that everyone has followed unique career paths, gaining valuable knowledge along the way. Don't worry if you don't tick all the boxes – apply anyway! Your experience is more than just a list of technical skills. Hardware Setup/configuration, troubleshooting and replacement. Deploying build images and software’s using SCCM to Laptops and Desktops. Supporting and interacting with end users, including moves, transfers, new hires, etc. Standalone Printer support and installation, Network Printers basic network connectivity troubleshooting. Inventory Management including disposal and intake. Commisioning and decommissioning of assets.
Troubleshooting & fixing tech issues: Desktop Laptop Accessories Windows or MAC with basic troubleshooting (Example: Email configuration/Drive Mapping/Connectivity issues) Mobile Device VIP Users Onetime support VPN Connectivity/Installations Hardware Request (Example: New hire/ Leaver Request/Office Movement) Printer troubleshooting (Very minimal support but coordinate with local facilities and Vendor) Application and database installation / troubleshooting Data backup and recovery MS Teams issue and configuration Network Equipment and Servers

It would be Nice if You Have: Bachelor’s degree and 1 - 3+ years of related experience Experience in T1 - T2 Hardware and software troubleshooting Knowledgeable in windows applications and software installation Must be willing to work on a flexible schedule. Good English communication skills and client management skills
Life at Maxeon: Beyond the Job
At Maxeon, we are committed to creating an environment where innovation flourishes, diversity is embraced, and maintaining a healthy work-life balance is prioritized. We understand that our employees are our greatest asset, and we strive to support them both professionally and personally. Here’s what you can expect when you join our team: Competitive Salary and Benefits, Career Development Opportunities, Inclusive and Diverse Culture, Work-Life Harmony & Innovative Environment.

Ready to Make an Impact? Join Us! If you're driven by making a difference and eager to join our mission at Maxeon, we can't wait to meet you. Apply today and join our team to make a brighter future together.

Our Commitment to Equal Opportunities:
Maxeon is dedicated to fostering a diverse and inclusive workplace. We actively provide equal employment opportunities, ensuring that every individual, regardless of background, can thrive. Maxeon will not tolerate unlawful discrimination against any applicant or employee. Our commitment goes beyond compliance; it’s integral to our values. Join us in creating a workplace where everyone is valued, respected, and empowered to contribute their best.