Expert Program Manager
Company Summary
IW Professional Services Construction Management Solutions provides strategic program management, construction management, and operational consulting services supporting complex infrastructure, utility, and capital improvement initiatives. The company specializes in delivering high-impact solutions across planning, execution, field operations, stakeholder coordination, and regulatory compliance for public and private sector clients.
With expertise in utility operations, infrastructure modernization, wildfire resilience, climate adaptation, and operational strategy, IW Professional Services partners with organizations to improve project delivery, operational efficiency, safety, and long-term asset performance. The firm supports cross-functional program execution through disciplined governance, technical oversight, risk management, and data-driven decision-making.
IW Professional Services is committed to delivering scalable, sustainable, and cost-effective solutions that help clients navigate evolving operational challenges while advancing reliability, resiliency, and customer-focused outcomes.
Job Title: Expert Program Manager
Location: Hybrid (Must reside in Bay Area) 1-2 days per week in Dublin
Summary Of Position
The Manager, Electric Operations Strategy leads the planning, governance, and execution of a portfolio of strategic initiatives, programs, and pilots that advance Electric Operations priorities. This role serves as a critical bridge between strategy and execution—providing structure, discipline, and cross‑functional coordination to ensure initiatives are prioritized effectively, delivered on schedule, and scaled for sustained operational impact. The Manager partners closely with operations, data and digital teams, and executive stakeholders to drive performance transparency, resolve cross‑organizational dependencies, and translate leadership direction into measurable, repeatable outcomes.
This is a fast-paced, high-impact and high-visibility role that puts this individual right in the center of the Electric strategy org, to enable catastrophic wildfire risk reduction, climate adaptation, climate mitigation, and improved affordability for the customers that PG&E has the privilege to serve.
This position is hybrid, working from your remote office and your assigned location based on business need. Travel Estimated at 1 day out of the work week to report to office locations within the bay area.
Responsibilities
Minimum Qualifications
Benefits
Full-time employees are eligible to participate in our benefit plan which includes the following:
IW Professional Services Construction Management Solutions provides strategic program management, construction management, and operational consulting services supporting complex infrastructure, utility, and capital improvement initiatives. The company specializes in delivering high-impact solutions across planning, execution, field operations, stakeholder coordination, and regulatory compliance for public and private sector clients.
With expertise in utility operations, infrastructure modernization, wildfire resilience, climate adaptation, and operational strategy, IW Professional Services partners with organizations to improve project delivery, operational efficiency, safety, and long-term asset performance. The firm supports cross-functional program execution through disciplined governance, technical oversight, risk management, and data-driven decision-making.
IW Professional Services is committed to delivering scalable, sustainable, and cost-effective solutions that help clients navigate evolving operational challenges while advancing reliability, resiliency, and customer-focused outcomes.
Job Title: Expert Program Manager
Location: Hybrid (Must reside in Bay Area) 1-2 days per week in Dublin
Summary Of Position
The Manager, Electric Operations Strategy leads the planning, governance, and execution of a portfolio of strategic initiatives, programs, and pilots that advance Electric Operations priorities. This role serves as a critical bridge between strategy and execution—providing structure, discipline, and cross‑functional coordination to ensure initiatives are prioritized effectively, delivered on schedule, and scaled for sustained operational impact. The Manager partners closely with operations, data and digital teams, and executive stakeholders to drive performance transparency, resolve cross‑organizational dependencies, and translate leadership direction into measurable, repeatable outcomes.
This is a fast-paced, high-impact and high-visibility role that puts this individual right in the center of the Electric strategy org, to enable catastrophic wildfire risk reduction, climate adaptation, climate mitigation, and improved affordability for the customers that PG&E has the privilege to serve.
This position is hybrid, working from your remote office and your assigned location based on business need. Travel Estimated at 1 day out of the work week to report to office locations within the bay area.
Responsibilities
- Lead planning, coordination, and execution of strategic initiatives, pilots, and operational programs supporting Electric Operations objectives.
- Define project scope, objectives, deliverables, timelines, and success metrics in collaboration with internal and external stakeholders.
- Develop and maintain integrated program plans, implementation schedules, and governance frameworks across multiple concurrent workstreams.
- Coordinate cross-functional alignment with operations, engineering, permitting, environmental, regulatory, finance, and digital teams.
- Establish and maintain communication cadences with internal stakeholders, external partners, and leadership teams.
- Monitor program performance, identify risks and dependencies, and implement mitigation or contingency plans to maintain delivery objectives.
- Drive issue resolution and escalation management across complex operational and organizational interfaces.
- Track, review, and report project milestones, deliverables, KPIs, and budget performance to leadership and governance teams.
- Support technical implementation planning and operational integration activities across pilot and strategic initiatives.
- Coordinate and participate in field visits, operational assessments, and stakeholder engagement activities as required.
- Support financial planning activities including forecasting, budgeting, funding alignment, and cost tracking.
- Assist with development and implementation of project valuation methodologies, business cases, and benefit realization frameworks.
- Identify and communicate lessons learned, operational best practices, and continuous improvement opportunities across programs.
- Support development of external partnerships, grants, and matching funding opportunities where applicable.
- Ensure program execution aligns with safety, regulatory, operational, and organizational standards.
Minimum Qualifications
- Bachelor’s degree in Construction Management, Engineering, Operations Management, Project Management, or a related field; or equivalent combination of education and experience.
- 6–8 years of experience in program management, portfolio management, operations strategy, operational excellence, utility operations, or related fields.
- Demonstrated experience managing multiple complex programs, initiatives, or workstreams simultaneously in a matrixed organization.
- Experience supporting strategic initiatives within operations, infrastructure, utilities, energy, engineering, or related industries.
- Strong understanding of program governance, project lifecycle management, risk management, and stakeholder coordination.
- Proven ability to work cross-functionally with operational, technical, and executive stakeholders.
- Strong analytical, organizational, and problem-solving skills with the ability to manage competing priorities.
- Excellent written and verbal communication skills, including preparation of executive-level presentations, status reporting, and decision-support materials.
- Proficiency with project management and collaboration tools such as Microsoft Project, Excel, PowerPoint, Smartsheet, Jira, or similar platforms.
- Valid driver’s license and ability to travel within PG&E service territory as required.
- Experience in utility operations, wildfire mitigation, climate resilience, forestry management, infrastructure programs, or related sectors.
- Project Management Professional (PMP) certification or equivalent program management certification.
- Familiarity with electric utility operations, regulatory environments, and operational risk management.
- Experience managing pilot programs, operational transformation initiatives, or strategic partnerships.
- Ability to effectively engage with senior leadership, regulatory agencies, governmental organizations, business partners, and community stakeholders.
- Experience supporting grant funding, public-private partnerships, or external funding initiatives.
- Strong leadership, facilitation, and influence skills in highly collaborative environments.
Benefits
Full-time employees are eligible to participate in our benefit plan which includes the following:
- 401(k) Plan
- Employee Stock Purchase Plan
- Health, Dental, & Vision Insurance
- Voluntary Life Insurance
- Voluntary Short Term & Long-Term Disability
- Paid time off