Visitor Services Representative
Milton, MA, United States
25 days ago
Sanctuary: Blue Hills Trailside Museum
About This Position
Mass Audubon is looking for an energetic, organized, team-oriented Visitor Services Representative to perform the day-to-day duties of visitor engagement operations and to ensure an overall positive, welcoming, enriching, and safe experience to all of our members, visitors, and guests. The Visitor Services Representative is specifically responsible for providing excellent customer service while greeting and registering visitors in person and by phone, providing orientation to the sanctuary, directing visitors throughout the property and trail systems, answering questions about events and programs, monitoring building and grounds, introducing visitors to the many benefits of Mass Audubon membership, and generally educating guests about Mass Audubon. The Visitor Services Representative has an important and integral role as a welcoming, customer-oriented ambassador of Mass Audubon properties, programs, and mission.
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