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The Sr. Service Technician position requires an experienced professional with a proven background in diagnosis, maintenance, and repair of Battery Electric Vehicles (BEVs). You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast-paced environment. Lucid Motors is hiring Sr. Service Technicians for the 2nd shift (2:00p-12:00a after training) and the day shift (normal business hours operate 7:00a-7:00p).
Responsibilities:
  • Confidently repair electro-mechanical issues and perform diagnostics
  • Train and assist Associate Service Technicians and Service Technicians with HV systems, electrical vehicle powertrains, repair procedures, etc.
  • Maintain a high knowledge level of high voltage, low voltage, and general electric vehicle systems
  • Ability to problem-solve both Technical and Process-flow issues. SME (Subject Matter Expert) in at least 1-2 major repair categories
  • Follow correct repair order documentation procedures, i.e. The Three C's
  • Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions
  • Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers.
  • Demonstrate attention to detail and passion for creating positive client experiences
  • Ability to work remotely and support mobile service team as needed
  • Other duties as assigned

Qualifications:
  • 4+ years of experience as a Service Technician or Diagnosis Technician
  • High School Diploma or GED (Required)
  • ASE Certifications
  • Prior experience diagnosing and repairing High Voltage (HV) systems, Low Voltage (LV) systems, and Electric Vehicle powertrains
  • Experience in luxury automobile repair environments
  • Customer-facing experience exhibiting excellent written and verbal communication skills
  • Proficient in Microsoft Office as well as learning proprietary DMS software
  • Ability to communicate effectively both verbally and written with the Field Engineering Team pertaining to vehicle preliminary diagnosis
  • EPA 609 Certification
  • Willingness to complete Lucid-provided CPR training post-hire
  • Valid driver's license with no suspensions within the past year

Preferred Qualifications: ASE Certified Master Technician