Sr. Financial Services Specialist

Southfield, MI, United States

Leading the future in luxury electric and mobility

At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.

We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.

Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we're providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

We are seeking a Sr. Financial Services Specialist to play a key role in growing Lucid Financial Services' North American presence. This is a critical role that requires an attitude of ownership and customer service, exceptional organizational skills, and analytical skills. Knowledge of automotive financial products is highly desired.

As a Sr. Financial Services Specialist, you will champion Lucid Financial Services with internal and external stakeholders to streamline the customer financing process; resolve customer issues; and provide training and support to the Lucid sales, retail, and delivery teams. You will also prepare analyses to identify bottlenecks and obstacles to customers using Lucid Financial Services and plans to resolve those friction points.

You Will:

Work closely with the Lucid sales and delivery teams and our financing partners to identify and resolve individual customer financing issues
Ensure contracts are generated with accuracy and adherence to regulatory requirements
Identify areas of opportunity within the financing process and collaboratively design and implement solutions
Serve as an internal resource and subject matter expert for questions and issues surrounding the financing process

You Bring:

5+ years' experience in auto finance (including leasing), automotive, customer service, or related field
Experience in automotive or automotive finance sales or operations preferred
Strong work ethic with demonstrated history of owning and solving customer issues
Excellent interpersonal skills and ability to effectively communicate and work across functional areas
Ability to think tactically and strategically, drive for results, and continuously drive innovation
Familiarity with Microsoft Office suite including Excel and PowerPoint
Ability to work early, late, weekend, and holiday shifts
Ability to work extended hours for EOQ and as needed
BA/BS degree required

At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.

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