Sr. Program Manager, Fleet Sales Operations

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Leading the future in luxury electric and mobility
At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.
We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.
Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we're providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

The Sales organization at Lucid is currently seeking a Sr. Program Manager, Fleet Sales Operations to assist the Head of Fleet Sales with overall fleet strategy. This position requires an experienced professional with a track record of successfully liaising with fleet partners and fleet customers. Our ideal candidate exhibits a can-do attitude, and approaches work with vigor and determination. Candidates will be expected to demonstrate excellence in their respective fields, to possess the ability to learn quickly and to strive for perfection.

The Role

  • Assists in the planning, budgeting, and managing of all fleet sales operations activities from order to delivery of fleet vehicles
  • Communicates externally on status updates, logistical information, and internally on fleet partners updates
  • Ensures smooth internal and external communication on outbound and reverse logistics processes
  • Partners cross functionally with teams to enhance internal interfaces to effectively manage fleet accounts, contracts, and inventory
  • Provides guidance to digital teams to create a streamlined, cost effective and luxurious customer experience for every fleet customer
  • Manages communication with operation teams of B2B accounts, finding optimal configurations from inventory, and process order builds.
  • Ordering vehicles through non-bulk fashion and assignment of VINs to delivery objects.
  • Collaborates with internal teams including sales planning, manufacturing, finance, marketing, legal and executives
  • Works with senior leadership to set business growth goals and targets to achieve vehicle sales plan


Qualifications

  • Bachelor's degree or equivalent industry experience, post Graduate degree a plus
  • 8-10+ years of sales operations experience, including 4+ years of experience managing managers and teams
  • Ideal candidate will have worked at an OEM in fleet sales operations, and/or a Fleet Management Company, rental car/subscription service or similar and manage vehicle acquisition
  • Strong sales, financial, and negotiation acumen
  • High degree of problem-solving skills and decision-making capability
  • Knowledge of CRM
  • Passionate advocate of putting our customers at the heart of the work
  • Excellent interpersonal skills with the ability to communicate effectively verbally and in writing with all levels within the organization, including both technical and non-technical personnel
  • Ability to travel up to 50% domestically and internationally
At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.

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