Senior Field Service Engineer - Software

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Lucid Motors

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Amsterdam, Netherlands

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6 days ago

Leading the future in luxury electric and mobility
At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.
We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.
Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

As our Senior Field Service Software Engineer, Europe, you will be responsible for providing first-class engineering support to our nascent European Field Service team, focusing on our industry leading software and ECU architecture. This position requires an experienced professional with a solid background in multiple fields of software and embedded systems. The ideal candidate exhibits a can-do attitude and approaches his or her work with rigor and determination. A passion for complex problem solving is paramount. Candidates will be expected to demonstrate excellence in their respective fields, to possess the ability to learn quickly and to strive for perfection within a fast-paced environment.

Responsibilities:

  • Provide expert engineering support to Field Service operations on complex issues, ensuring fast and qualitative repairs for our customers
  • Collaborate with Service and Engineering teams to solve complex issues in the field across the region
  • Support the development of applications and technical service processes
  • Work closely with Diagnostics to develop a comprehensive, efficient Service platform
  • Develop database strategies to ensure seamless support for Field Service
  • Embed with vehicle engineering teams, providing direct links to technology developed in manufacturing
  • Acquire a thorough knowledge of Lucid vehicle software systems and strategies
  • Ability to travel (up to 70%) to support diagnostics and repair

Requirements:

  • 5+ years of experience in working with embedded systems
  • Experience in writing software/firmware in multiple languages
  • Degree in either Mechanical Engineering, Electrical Engineering, Automotive Technology, Manufacturing, Computer Science, or equivalent experience
  • Strong skills in database management and data analysis
  • Experience in systems testing
  • Knowledge of computer networking

Advantageous:
  • Field experience with OEM automotive diagnostic tools and software
  • Hands-on experience working on vehicles
  • Knowledge of relevant standards: ISO 14229 (UDS), ISO 15765 (DoCAN), ISO 13400 (DoIP), ISO 22901-1 (ODX)
  • Diagnostic specification / authoring tool experience (CANdela Studio, ODX Studio or similar)
  • Hands-on experience in using test equipment and validation tools such as CANoe, CANalyzer
  • Experience in automotive applications and applicable interfaces such as CAN, LIN, Automotive Ethernet
Lucid maintains your privacy according to its Candidate Privacy Notice. If you are a California resident, please refer to our California Candidate Privacy Notice.

At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.

Notice regarding COVID-19 protocols
At Lucid, we prioritize the health and wellbeing of our employees, families, and friends above all else. In response to the novel Coronavirus all new Lucid employees, whose job will be based in the United States may or may not be required to provide original documentation confirming status as having received the prescribed inoculation (doses). Vaccination requirements are dependent upon location and position, please refer to the job description for more details.
Individuals in positions requiring vaccinations may seek a medical and/or religious exemption from this requirement and may be granted such an accommodation after submitting a formal request to and the subsequent review and approval thereof by our dedicated Covid-19 Response team.
To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.