General Manager - Northern California

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Lime

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San Francisco, CA, United States

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29 days ago

Lime is the world's largest shared electric vehicle company. We are on a mission to build a future of transportation that is shared, affordable and carbon-free. Named a Time 100 Most Influential Company in 2021, Lime has powered more than 250 million electric bike and scooter rides in more than 200 cities across five continents, saving an estimated 60+ million car trips. Learn more at li.me!

We are looking for a General Manager with a passion for innovation, knack for problem solving, and ability to thrive in ambiguity to create first-class customer experiences. You will be responsible for overall market performance and growth in a strategic and critical role. Our General Managers are creative, big-picture individuals who are accountable for their own P&L and team. This includes not only financial management but also team leadership across departments (including government relations, partnerships, operations and local marketing).

As General Manager, you will not only ensure operational excellence, but also have your finger on the local market pulse, identifying new opportunities for growth while building and maintaining important partnerships.

What You'll Do:

    • Be an owner. Build and implement the market growth strategy across multiple departments with the full support of HQ.
    • Build a high performing team. Define hiring needs, execute on those needs, and train new team members.
    • Monitor performance. Track and report supply and demand metrics. Use data to creatively solve problems, find ways to improve, and track results.
    • Drive results. Forecast and set quarterly goals for your market, while creating an environment of experimentation, analytical thinking and precision to reach those goals.
    • Share information. Communicate across the organization to ensure timely resolutions, quality control, and process feedback. Generate feedback and recommendations to central operations, business, product and engineering teams.
    • Be the face of Lime. As the leader of your market, you will meet with local officials, business owners and customers as a representative of Lime.
    • Be a culture carrier, and create a fun, inclusive, and safe workplace.

About You:

    • B.A/B.S or equivalent required; MBA preferred
    • 7+ years experience in successfully leading a team of professionals, or equivalent role, ideally in a startup or similar environment
    • Previous experience as a General Manager preferred
    • Excellent communicator who is capable of motivating teams, collaborating with diverse groups across a large organization, and liaising with external partners as needed
    • A great understanding of real-time marketplaces within an analytical mindset (supply and demand economics)
    • Experience navigating ambiguous environments solving complex problems while exercising good judgement
    • Ability to simplify difficult problems into solvable tasks that can be acted upon
    • A data-driven nature, and attention to detail that drive your love of process improvement
    • Comfortable learning and adapting to new concepts and using new tools
    • Self-motivated, energetic, and driven with the ability to learn new skills that will enable you to grow with the role

What We Offer:

    • Opportunity to revolutionize transportation in cities around the world with the leader in urban micro-mobility solutions
    • Scale with a rapidly growing organization, with significant opportunity for growth
    • Play a role in the transformation of urban mobility and sustainability
    • Work with a team of successful, fun and motivated people
    • Competitive salary and benefits
Lime is an Equal Opportunity Employer, but that’s only the start. We strive to build a workforce composed of individuals with different backgrounds, abilities, identities, and mindsets—not just to do great work, but to become a better company and grow as individuals.