Director of Global Fleet Operations

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Lime

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Remote

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30+ days ago

Lime is the world's largest shared electric vehicle company. We are on a mission to build a future of transportation that is shared, affordable and carbon-free. Named a Time 100 Most Influential Company in 2021, Lime has powered more than 250 million electric bike and scooter rides in more than 200 cities across five continents, saving an estimated 60+ million car trips. Learn more at li.me!

We’re looking for a Director of Global Fleet Operations to design how we operate our fleet of more than a quarter million ebikes and escooters. To do that, this leader must balance big-picture strategy, marketplace optimization, and roll-up-your-sleeves ops. Although the day to day operation of the fleet is run by local teams, this leader will partner with them to design global playbooks, share best practices, and support local execution.

The Director of Global Fleet Operations will directly manage a sophisticated team of analysts, program managers, and operators. In addition, they will work cross-functionally with a Director of Operational Product and numerous other leaders to deliver their vision. Although this is a global leadership role, it will succeed or fail at the local level. Partnering deeply with local teams will be essential.

This role reports to the VP of Global Operations and can sit anywhere Lime operates globally.

What You'll Do

  • Develop a vision for global fleet operations in partnership with local GMs, product, and others
  • Lead and scale a team of 10+ analysts, program managers, and operators
  • Own the global performance of Lime’s fleet, including utilization, cost, and rider preference
  • Make strategic decisions about where to invest, how to scale, and how to be more efficient
  • Define the metrics that measure fleet performance and holding local and cross-functional teams accountable to them
  • Design and lead innovative pilots that keep our fleet operations on the cutting edge
  • Partner with product to define the tech roadmap for fleet operations
  • Travel to local markets 10-30% of the time to understand their needs, check-in on pilots, and build relationships

About You

  • Passionate about IRL ops. Well-versed in continuous improvement and lean
  • Thinks like a GM - experience managing P&Ls, budgets, financial decisions
  • Excellent verbal and written communication skills
  • Track record of building high performing, strategic teamsExperience in helping companies identify strategic improvements in their core business, and in implementing those improvements
  • Naturally analytical. Familiarity with SQL a plus
  • Effective at influencing others without direct authority
  • Great attention to detail
  • Bachelor’s degree, preferably in a technical field. Masters or above a plus.
  • 8+ years ops, product, or consulting experience

What We Offer

  • Opportunity to revolutionize transportation in cities around the world with the leader in urban micro-mobility solutions
  • Scale with a rapidly growing organization, with significant opportunity for growth
  • Play a role in the transformation of urban mobility and sustainability
  • Work with a team of successful, fun and motivated people
  • Competitive salary and benefits
In accordance with Colorado State Law, if the candidate selected for this job resides in Colorado, the anticipated minimum salary will be $163,000.00, plus bonus and equity (when eligible) as well as benefits. Exact salary will ultimately depend on the candidate’s qualifications. In addition to base salary, this role will be eligible for a variable bonus based on a combination of management discretion and employee performance.

Lime is an Equal Opportunity Employer, but that’s only the start. We strive to build a workforce composed of individuals with different backgrounds, abilities, identities, and mindsets—not just to do great work, but to become a better company and grow as individuals.