Operations Associate, London

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Lime is the world's largest shared electric vehicle company. We’re on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 400+ million rides in 250+ cities on 5 continents, replacing an estimated 100+ million car trips. Named a Time 100 Most Influential Company and Fast Company Brand That Matters, we achieved a fully profitable year in 2022, becoming the first in our industry to reach this milestone.

Lime is hiring an Operations Associate to join our Operations team! In this role you will be implementing processes and projects to make improvements or solve problems. You will enhance our fleet, and coordinate our teams in the warehouse. You will tackle challenges along our operational journey from the moment a vehicle arrives in our warehouse, until a customer ends their ride. This role is a great opportunity to be at the center of shaping the future of mobility in London!

We are looking for a results-oriented, hands-on, data-driven and entrepreneurial candidate to join our team. The ideal candidate will have experience working in an evolving startup environment. You will be an in the moment problem solver with the ability to think about the short term and long term plan. You're energized about building and scaling and being part of a forward-thinking organization.

What you’ll do:

  • Set targets for the team members and keep team accountable for these daily targets
  • Track the performance of the in-warehouse team members, also the efficiency of mechanics by collecting and analyzing data
  • Define warehouse team’s needs in the short and long term to avoid any blockers on performance and increase efficiency
  • Define safety and quality standards and implement processes to ensure defined standards are being met on a daily basis.
  • Identify issues quickly and find creative solutions to overcome obstacles in the warehouse
  • Communicate issues that are not being able to be resolved on ground and communicate them to cross functional teams clearly and resolve them quickly.
  • Coordinate shipments and orders (vehicles, spare parts, tools etc.)
  • Participate in the hiring, training and supervision of the warehouse team members
  • Work closely with the in-warehouse lead on a daily basis, create and implement new best practices
  • Constantly look for ways to reduce waste and improve efficiency

About you:

  • Excellent problem solving skills - you can solve complex problems in a logical and structured manner.
  • Data driven in everything that you do - you must be very data centric and able to process and analyse data to solve problems and spot opportunities. (SQL and G-sheets)
  • Work well under pressure - you must be able to handle competing demands and prioritize ruthlessly.
  • Can-do attitude, no task is below you.
  • Excellent communication skills.
  • Demonstrated ownership and accountability to deliver precise and meaningful impact.
  • An organized individual who can work independently with tight deadlines in a multicultural environment.


Why Lime?
When you join Lime, you join a global community of smart, caring, talented individuals working together to deliver world-changing results; striving to create an experience that enables Limers to do their best work. Here are some ways we support and invest in our team:

Competitive salaries, performance-based annual bonus and pre-IPO equity
Health and wellness offerings for all team members starting day one including access to top-tier fitness and mindfulness apps
Flexible vacation policies with ample paid holidays tailored to country of residence
Fully-paid leave following the birth or adoption of a child and financial, medical and educational support for Limers pursuing parenthood
Support for retirement and financial goals with unlimited access to financial advisors
Unlimited, complimentary use of our vehicles in hundreds of cities around the world
Professional growth opportunities through quarterly learning days and top-tier tools
Opportunities to connect across teams and locations to network, socialize and volunteer
Culture of belonging with Employee Resource Groups that engage and promote cultural awareness and DEI training across all functions
Consistent recognition of great work through meaningful rewards and career advancements

Benefits and perks vary depending on the nature of your employment and country of residence. Terms and conditions may apply.

If you want to make an impact, Lime is the place for you. Not sure if you meet all the qualifications? If this role excites you we encourage you to apply. Explore all opportunities on our career page.

Lime is an Equal Opportunity Employer, but that’s just the start. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to hiring and developing the most talented and globally diverse team – which includes individuals with different backgrounds, abilities, identities and experiences.