City Compliance Manager, London

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Lime

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London, United Kingdom

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30+ days ago

About Lime
Lime's mission is to realise a future for transportation that is shared, electric and carbon-free. As the world's leading provider of shared electric vehicles, Lime partners with cities to deploy electric bikes, scooters and mopeds to serve any trip under five miles. One of Time Magazine's 100 Most Influential Companies in 2021, Lime has powered more than 200 million rides in more than 150 cities across five continents, spurring a new generation of clean alternatives to car ownership. Learn more at li.me

We are looking for a results-driven, hands-on, and entrepreneurial individual to join our UK team. As a City Manager, you will actively support our core business growth in the UK, one of Lime’s most important markets by owning projects to keep Lime compliant.

What You'll do:

    • Ensure Lime delivers an excellent level of service to its customer-cities by delivering on Lime’s service obligations to these cities and by building a strong relationship with the city representatives
    • Work closely with the Government relations team at Lime and the city representatives to understand how to localize Lime’s activities and best serve the city's needs
    • Coordinate with local operations teams to deliver compliance on Lime’s contractual obligations
    • Creating ad-hoc data analysis and weekly/monthly reports for cities
    • Build local partnerships and launch new projects to constantly improve integration of Lime service to the communities Lime serves locally
    • Project manage cross-functional teams including product, software, data analytics, customer research, customer support, business development in order to deliver on Lime’s commitments to cities
    • Define new processes and best practices to drive operational excellence
    • Proactively lead efforts to align all business interests in guaranteeing City and rider satisfactions under sustainable and efficient ops
    • Produce ad-hoc analysis to inform business decisions

About You:

    • Passionate about urban mobility and experienced in managing corporate relationships with public entities at local or national level
    • Proficiency in tools such as SQL, Tableau, G-Suite, comfortable working with and analysing large data sets
    • Familiarity with bringing multiple parties onboard and project manage cross functional efforts
    • Demonstrated ownership and accountability to deliver precise and meaningful impact
    • Fluent in English
    • Can-do attitude, no task is below youAbility to navigate, decode data, use data to build compelling narratives and build compelling data reports for cities
    • Excellent communication skills
    • Organised individual who can work independently with tight deadlines in a multicultural environment

What We Offer:

    • Opportunity to revolutionise transportation in your country with the leader in urban mobility solutions
    • Scale with a rapidly growing organisation, with tons of opportunity for growth
    • Play a role in the transformation of urban mobility and sustainability
    • Work with a team of fun and motivated individuals
    • Competitive salary and benefit
Lime is an Equal Opportunity Employer, but that’s only the start. We want people with different backgrounds, abilities, identities, and mindsets to join us—not just to do great work, but to build a better, more representative world.