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Lacave & Partners is currently recruiting a Full Time permanent role for an Australian leading climate & energy consultancy.


Sales Support Officer

  • Join a leading climate, energy & circular economy consultancy!
  • Sydney based, Entry-level for a motivated graduate!
  • Clear career pathway into business dev & account management.


EC Focus is a carbon, energy & waste efficiency consultancy that helps commercial & industrial clients formulate & achieve their net zero & broader sustainability goals.


EC Focus is accredited in the NSW & VIC government energy efficiency programs. They give their clients access to financial incentives to improve the commercial feasibility of their upgrade projects & make it easier to take meaningful action to reduce ghg emissions. www.ecfocus.com.au


The Sales Support Officer provides frontline support to clients participating in the NSW Energy Savings Scheme and the Victorian Energy Upgrades program.


EC Focus provides services as an Accredited Person (AP) and an Accredited Certificate Provider (ACP). The role helps clients navigate program eligibility, documentation, evidence requirements and claim submission processes.


This is an entry‑level opportunity suited to a motivated graduate with strong communication skills. The role offers a clear career pathway into business development and account management.


The remuneration will be dependent on the successful candidate's skills & experience. Initial salary of $60,000, with the opportunity to progress to an On-Target Earnings (OTE) package of $75,000. EC Focus wants to invest in your development, and provide you with training & support to grow. 


Location:

Chatswood, Sydney, NSW, Australia, 5 days per week.


Key Responsibilities: Client Support, ESS & VEU Programs

Work alongside Senior Business Development Managers to:

· Provide support to clients.

· Assist clients with ESS/VEU documentation & evidence requirements.

· Guide clients on eligibility & program updates.

· Ensure claims are complete and compliant.


Assist clients with Requests for Information: Log enquiries and track claim progress, follow up on missing documentation, escalate complex issues where needed.


Customer Experience & Relationship Building: build rapport with our clients through excelling at customer service, provide reliable, responsive and friendly service, identify opportunities to promote additional activities.


Growth Toward Sales & Account Management: shadow senior account managers, assist

in outbound campaigns, participate in sales training.


Skills & Experience (Essential):

· Graduate or 0–2 years’ experience.

· Strong, clear communication skills (written & oral).

· Attention to detail with documentation.

· Willingness to learn ESS & VEU program rules.

· Customer‑focused with commercial mindset.


Desirable: experience with trades/energy efficiency/compliance, familiarity with CRM tools

(HubSpot, Project management tools such as Wrike, Microsoft 365).


Core Attributes: customer-focused attitude, eager to learn, process-drive, commercial mindset, team-orientated, resilient & autonomous.


For more information on this fantastic opportunity, please contact Julien Lacave at Lacave & Partners (+61 410 362 509) or directly apply now with CV and 2-pages cover: director@lacavepartners.com


Must be Australian Citizen or Permanent Resident, have a Driver’s License (or on the way to getting one), No agency!