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About the Company


Kingspan Light, Air + Water is a division of Kingspan Group operating in 24 home countries across the globe. We design manufacture and service natural daylighting, smoke ventilation, water, and safe storage solutions. Our solutions are designed to ensure the buildings of the future deliver more. We do this in a way that combats climate change while optimizing the benefits of daylighting, fresh clean air and sustainable water.


About the Role


This role reports into the Operations & Admin Manager COE and is based at our Kingscourt office in Co.Cavan. As an Internal Sales Administrator you will be the driving force behind our commercial success — supporting customers, collaborating with field sales, and helping our products shine in the market. If you love working with data and turning insights into smart decisions, this role is for you. This role will assist with the promotion and direct sales of our DLTR Next generation and Power panel daylighting products.


Responsibilities


  • Dealing directly with customers to negotiate price, secure purchase orders and record win/loss ratio at the point of sale.
  • Assist the commercial team (field based sales) by sending technical information, data sheets, drawings, NBS specifications and other technical supporting documentation as necessary to provide clarity of the Kingspan offer and confidence to the customer.
  • Provide excellent sales service experience.
  • Utilise the CRM system to maintain customer and project records.
  • Review weekly and monthly the quotation order bank and report issues and collate reports accordingly. V’s RW Volumes.
  • During the growth phase of the product creating robust procedures, marketing activities including telephone cold calling, electronic marketing and similar promotional activities.
  • Establish and develop strong relationships with direct transactional customers.
  • Establish good relationships with specifiers and consultants.
  • Excellent communication between Commercial departments and other divisions.
  • Maintain simple, clear and thorough records and procedures.
  • Feedback on Customer feedback, both positive, negatives and issues that may affect the customer relationship.
  • Meet targets for profitable sales growth in assigned product lines.
  • Update KPI Log on Volume and value of completed projects.


Qualifications


  • Graduate or equivalent level of higher education.


Required Skills


  • Proven track record in internal sales, sales office, and/or telesales roles.
  • Enjoy working with data — interpreting trends, spotting patterns, and turning numbers into actionable insights.
  • 2 years’ office experience, ideally within a sales position.
  • Familiarity with a technical sales approach and the ability to engage confidently with customers on product specifications.
  • Excellent numeracy skills with proficient use of spreadsheets.
  • Strong telephone manner and outstanding oral and written communication skills.
  • Highly organised with the ability to manage multiple tasks effectively.
  • Proficient in using CRM systems to manage customer relationships and sales pipelines.


Preferred Skills


  • Knowledge of the UK & Ireland construction industry and its key stakeholders.
  • Working knowledge of Kingspan products.
  • Familiarity with Excel, SAP, Salesforce, or similar enterprise systems.
  • Understanding of different types of cladding systems used for roof and wall applications.


Pay range and compensation package


Attractive pension plans and life assurance up to four times your salary.


Equal Opportunity Statement


Kingspan is an Equal Opportunities Employer – We do not discriminate on the basis of religion, political opinion, or any other protected characteristic. We are committed to providing equal opportunities for all candidates and selecting the best person for the job.