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Position Title: General Manager

Reports to: Area President

FLSA: Salaried, Exempt

Revision Date: 9/2025

Current job opportunities are posted here as they become available.

Position Summary:

The General Manager is accountable for the operations and financial results of a branch profit center. This position is responsible for managing a team of office and field employees, developing long-term customer and supplier relationships, and overseeing core business processes including safety, sales, estimating, project execution, and collections.

Essential Duties and Responsibilities:

  • Fully implement the company safety program and be responsible for a safe workplace
  • Hire, develop, and manage branch personnel, delegating responsibilities to them as appropriate
  • Promote harmonious labor relations
  • Develop strategic plans and budgets that drive both short-term and long-term success of branch operations, branch personnel, and the overall company
  • Build a reputation in the local market as a preferred contractor that can be trusted to perform quality work, provide attentive customer service, and follow through on commitments
  • Oversee the sales strategy for the market, concentrating on the selection of quality customers and decisions about what kind of work to perform and how to price and pursue opportunities
  • Ensure the successful execution of all jobs, in terms of safety, quality, schedule, and profitability
  • Prepare and review high-risk bids with the Area President and other company leadership as required
  • Supervise change order pricing and documentation of changes and impacts in a timely manner
  • Ensure that monthly billings are completed accurately and timely
  • Ensure that receivables are collected timely and that bad debt write-offs are minimized
  • Ensure that branch operations are administered efficiently and effectively
  • Ensure that all branch personnel follow company policies and procedures
  • Ensure that job and employee documentation is organized and retained per company policy
  • Oversee monthly profit recognition for the branch, in collaboration with corporate accounting
  • Ensure that estimating rates and labor studies for the branch are kept current

Skills and Abilities:

  • Strong interpersonal skills with the ability to collaborate effectively
  • Self-motivated with the ability to work independently
  • Good problem-solving skills
  • Strong organizational skills with attention to detail
  • Strong written and verbal communication skills
  • Ability to prioritize tasks and work under time constraints to meet deadlines
  • Previous sales experience in commercial and/or industrial contracting
  • Advanced Microsoft Excel skills, with good attention to detail
  • Proficiency with estimating software and other relevant software tools
  • Ability to interpret drawings, architectural/mechanical plans, and flow diagrams
  • Familiarity with construction project management practices
  • Familiarity with construction contracts, change orders, and related construction documentation

Education/Experience:

  • High school diploma or equivalent
  • At least 7+ years of estimating or construction management experience

Travel:

Occasional travel may be required, as needed, to job sites and various business meetings.

The duties and responsibilities described above are not a comprehensive list. Additional tasks may be assigned to the employee from time to time; the scope of the job may change as necessitated by business demands.

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