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About the job:

Pacific International has been retained by a mid-sized medical device manufacturer to support the search for their North American Head of Operations. A European based organization growing in North America via acquisition, they are looking to bring in strong operations leader to drive cohesive process and culture across multiple manufacturing sites.

Key Responsibilities:

  • Lead operations across multiple North American manufacturing and logistics sites, ensuring alignment with global standards and strategy
  • Partner with global and regional leadership to align operational priorities with business objectives
  • Oversee Production, Industrialization, Process Improvement, Supply Chain, Purchasing, and Maintenance functions
  • Define and track KPIs to drive improvements in efficiency, quality, service, inventory, and cost
  • Lead performance improvement initiatives and track measurable results and ROI
  • Develop and execute supply chain and vendor management strategies to optimize quality, cost, and service
  • Evaluate and oversee investments in capacity, productivity, technology, automation, and new product introductions
  • Ensure effective integration of new products into manufacturing operations
  • Own and manage the annual North America operations budget
  • Promote a culture of safety, quality, compliance, and continuous improvement
  • Collaborate cross-functionally with Quality, R&D, Commercial, Finance, HR, and international teams
  • Support leadership development and succession planning within operations

Ideal Candidate:

  • Bachelor’s degree in Engineering or a related field required
  • Master’s degree preferred
  • 20+ years of experience leading industrial or manufacturing operations, ideally in medical devices or regulated manufacturing
  • Proven experience leading multi-site operations in a matrixed, international environment
  • Strong background in operational excellence, Lean practices, and KPI-driven performance management
  • Experience managing budgets and evaluating operational investments
  • Comfortable working closely with plant teams while maintaining enterprise-level oversight
  • Strong communicator with a collaborative and transparent leadership style
  • Willingness to travel approximately 50%

Questions? Reach out to Haley Gibson at haley.gibson@pacific-international.com

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