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GENERAL MANAGER, AIRGATEWAY PROGRAM

Naniq Global Logistics | Honolulu, Hawaii

Salary: $100,000 - $200,000 annually DOE + Full Benefits
Relocation Assistance Available for qualified mainland U.S. candidates
Reports To: Airgateway Director of Operations
Location: Honolulu, HI (Daniel K. Inouye International Airport - HNL)

ABOUT NANIQ GLOBAL LOGISTICS

Naniq Global Logistics is a leading provider of transportation , logistics , cargo handling , and supply chain solutions across Alaska, Hawaii, and the Pacific region. We are committed to delivering safe, reliable, and innovative logistics services while fostering a culture of operational excellence , accountability , and continuous improvement .

As we continue to expand our Airgateway operations , we are seeking an experienced and strategic General Manager to help lead one of our largest and fastest-growing air logistics operations in Honolulu, Hawaii.

POSITION SUMMARY

The General Manager, Airgateway Program is a senior leadership role responsible for helping drive the performance, growth, and strategic direction of Naniq's Honolulu Airgateway operation . This position partners closely with the Airgateway Director of Operations to execute business strategies across operations , financial performance , client management , and business development .

This role oversees a complex, multi-service aviation logistics operation that includes Amazon Air parcel sortation , aircraft loading and unloading , ramp operations , ground handling services , and a growing air cargo operation supporting multiple airline partners.

The ideal candidate is a proven general manager , operations leader , air cargo leader , aviation professional , or transportation manager with strong operational expertise, financial acumen, customer relationship management skills, and experience leading large, multi-layered teams in a dynamic 24/7 operational environment .

KEY RESPONSIBILITIES

Business Planning & Financial Performance

  • Partner with the Airgateway Director of Operations and corporate finance teams to develop and execute the Honolulu Airgateway business plan.
  • Support annual budget development , forecasting , financial reporting , and EBIT performance management .
  • Analyze operational metrics and financial performance indicators and implement corrective actions as needed.
  • Contribute to rate development , profitability analysis , and business performance reviews.
  • Translate corporate strategy into actionable local operating plans.

Operations Leadership

  • Direct daily execution of parcel sortation , cargo handling , aircraft loading and unloading , warehouse operations , ramp services , and ground handling operations .
  • Ensure compliance with all company, customer, airport, TSA , FAA , DOT , OSHA , and security requirements.
  • Drive operational excellence through continuous improvement initiatives and performance management.
  • Monitor service level agreements (SLAs) , KPIs , safety metrics , and customer requirements.
  • Lead capacity planning , workforce allocation, and operational readiness efforts.
  • Maintain operational readiness in a 24/7 multi-shift environment .

Business Development & Client Management

  • Develop and maintain strong relationships with Amazon , airline partners , cargo customers , and airport stakeholders.
  • Support contract negotiations , service reviews , and customer business meetings.
  • Identify opportunities to grow air cargo services , ground handling services , and aviation support operations .
  • Partner with corporate business development teams on RFPs , proposals, contract renewals, and new customer opportunities.
  • Monitor market conditions and emerging opportunities in Hawaii's air cargo market .

People Leadership & Organizational Development

  • Lead, coach, and develop supervisors , managers , administrative staff , and frontline employees .
  • Foster a culture centered on safety , accountability , employee engagement , and operational excellence .
  • Partner with Human Resources to develop workforce plans , organizational structures , recruiting strategies , and succession planning initiatives .
  • Support compensation planning , performance management , and employee development programs .
  • Ensure staffing plans align with current and future operational demands.

Reporting & Stakeholder Collaboration

  • Prepare and deliver operational , financial , and strategic performance reports to senior leadership.
  • Collaborate with cross-functional teams on budgeting , workforce planning , business growth initiatives , and operational improvements .
  • Serve as a key leader within the Honolulu Airgateway operation and represent Naniq with customers and strategic partners.

REQUIRED QUALIFICATIONS

  • Bachelor's degree in Business Administration , Logistics , Supply Chain Management , Aviation Management , Transportation Management , or a related field; equivalent experience may be considered.
  • 8+ years of progressive leadership experience within air cargo , aviation , logistics , transportation , warehouse operations , parcel distribution , or ground handling operations .
  • 5+ years of experience in a General Manager , Director , Senior Operations Manager , or related leadership position.
  • Experience managing multi-service operations or multi-customer operations .
  • Demonstrated success leading large teams across multiple shifts and departments.
  • Strong financial management experience, including budgeting , forecasting , cost control , and EBIT accountability .
  • Proven business development , customer relationship management , and contract negotiation experience.
  • Working knowledge of TSA , FAA , DOT , OSHA , airport regulations , and aviation security requirements .
  • Ability to work flexible hours supporting a 24/7 operation , including evenings, weekends, and holidays when needed.

PREFERRED QUALIFICATIONS

  • Experience supporting Amazon Air operations .
  • Experience in air cargo , freight forwarding , airline cargo , or ground handling operations .
  • Experience operating within a multi-airline or airport cargo gateway environment .
  • Lean , Six Sigma , Kaizen , or other continuous improvement certifications .
  • Experience with organizational design , workforce planning , and talent development .
  • Knowledge of Hawaii's logistics , air cargo , or transportation markets .

ADDITIONAL REQUIREMENTS

  • Must successfully pass all required background checks and drug screening requirements .
  • Must qualify for and maintain SIDA badging and applicable airport security clearances .
  • Must be legally authorized to work in the United States.
  • Valid driver's license preferred.
  • Ability to travel occasionally for business meetings and company events.

COMPENSATION & BENEFITS

Compensation

  • $100,000 - $200,000 annual salary (DOE)
  • Relocation Assistance Available for qualified mainland candidates

Benefits

  • Medical, Dental, and Vision Insurance
  • Life and Disability Insurance
  • Voluntary Accident Insurance
  • 401(k) with Company Match
  • Paid Time Off (PTO)
  • Employee Assistance Program (EAP)
  • Professional Development Opportunities

WORK ENVIRONMENT & PHYSICAL REQUIREMENTS

  • Regular presence on airport ramps , cargo facilities , sort operations , warehouses , and operational work areas.
  • Ability to stand, walk, bend, climb, and move throughout a large operational environment.
  • Ability to work indoors and outdoors in varying weather conditions.
  • Ability to support operational needs across multiple shifts in a 24/7 environment .
  • This is a hands-on leadership role and is not exclusively office-based.

WHY JOIN NANIQ GLOBAL LOGISTICS?

This is an exceptional opportunity to lead a high-profile, rapidly growing aviation logistics operation in one of the most unique transportation markets in the world. You'll play a critical role in shaping strategy, developing teams, expanding customer partnerships, driving operational excellence , and supporting the continued growth of Naniq's air cargo , ground handling , and Amazon Air services throughout Hawaii and the Pacific region.

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