Program Manager
Title: Design Program Manager
Location: On-site in Redmond, WA
Pay Range: $45-50/hr
Duration: 12-30 month contract
Required Skills & Experience
● 2+ years experience working in a similar capacity required - Producer, Project Manager, DPC
● Excellent communication and organization skills, with the ability to multi-task and juggle multiple competing priorities in a fast-paced environment with grace and confidence
● Ability to keep the big picture in mind, yet balance several detailed projects
● Track record of being detail-oriented, willing to wear multiple hats, identifying areas for
improvement/support and delivering results in a highly organized manner
● Strong computer and internet / office skills required including tools like DropBox, Quip, Google
Drive.
● Experience working with product designers, researchers, content strategists, and product team is
beneficial
● Design, agency, and start-up experience is beneficial
● Bachelor's degree required
Job Description
● Maintain and run established design operations.
● Work across Design team, Researchers, Product Management, Engineering, Data
Science, etc
● Be the eyes and ears of the DPM and DPC to identify opportunities for programs to run more
smoothly.
● Own project execution to enable product teams to deliver a high quality product experience.
Support the operations of our product team by providing logistical support for:
○ Meetings: Scheduling, meeting documentation and capturing key takeaways, share-out
learnings.
○ Tasks management: Maintain team Tasks board (similar to Jira), ensuring tasks are
updated and board is groomed regularly.
○ Run SCRUM: Conduct weekly SCRUM meetings with the design team to review tasks in
progress, blockers, and backlog items.
○ Weekly Update: Ensure designers update Weekly Design Update, used to communicate
key items that have landed over the past week.
○ Communications: Ensuring that we are delivering the right communications at the right
time to our partner teams and other stakeholders, and we are tracking towards meeting
our defined communication goals.
○ Ad Hoc: Sprint, Summit, Event planning and additional ad hoc project support as needed.
○ Onboarding logistics: Support and add new team members to Dropbox, Chat threads,
Quip, etc.
○ Design Ops Support: Partner with DPC and DPM on team in supporting design ops initiatives.