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Required Skills & Experience

• 3+ years of experience coordinating technical or operational projects in infrastructure, remediation, patching, or service management environments

• Strong organizational and tracking skills, with experience using checklists, trackers, and service management tools to follow tasks through completion

• Proven ability to coordinate across multiple teams and departments to align schedules, maintenance windows, and priorities

• Experience gathering and confirming patch or remediation windows with engineering teams and business stakeholders

• Clear, professional written and verbal communication skills for stakeholder updates and coordination

• Comfortable supporting SLA and metrics inputs without owning high‐level reporting or analytics

Nice to Have Skills & Experience

• Hospital IT or broader healthcare technology experience

• Familiarity with Vulnerability Management programs (e.g., Qualys) or security‐related remediation workflows

• Experience working within structured change management or maintenance window processes

• Certifications such as ITIL Foundation, Certified Associate in Project Management (CAPM), or equivalent

• Prior experience maintaining operational documentation, runbooks, or standardized coordination checklists

Job Description

The Vulnerability & Patching Project Coordinator is responsible for the day‐to‐day coordination, tracking, and communication that keep remediation efforts moving forward. This role focuses heavily on ensuring patching, vulnerability remediation, and hardening activities are properly scheduled, prepared, and documented. On a daily basis, the coordinator works across engineering teams, IT partners, and business stakeholders to secure maintenance windows, confirm readiness and approvals, and ensure all required tasks are clearly tracked through completion using checklists, program trackers, and the service management platform. The role prepares and distributes communications such as maintenance notifications, change summaries, and completion confirmations, while also gathering remediation evidence and validation artifacts needed for closure and compliance reporting. Rather than producing high‐level reports, this position supports SLA and performance reporting by ensuring data accuracy, completeness, and documentation quality, maintaining operational materials such as runbooks, contact lists, and templates, and helping the program run smoothly through strong coordination and follow‐through.