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Position: Senior Project Manager

Location: Chicago, IL (primarily working remote but occasionally will go into office for team meetings)

Duration: 6 month contract with possible extensions and conversions

Pay Rate: $55-57/hr

Start Date: Feb 9th

Must Haves:

  • 10+ years of project management experience
  • Proven experience leading organizational transformations involving:
  • Role redesign
  • Workflow integration
  • Service model restructuring
  • HR + people impacts
  • Banking experience
  • Demonstrated ability to work with senior executives
  • Mastery in developing executive-ready decks and communication
  • Strong relationship-building, diplomacy, and influencing skills

Plusses:

  • Commercial Banking experience
  • Technical literacy
  • Digitization/optimization exposure
  • Experience merging teams across business lines

Day to Day:

Our large commercial bank is undergoing a major service model redesign, integrating lending servicing and product servicing into a unified customer-first structure. We are seeking a seasoned Senior Project Manager with deep organizational transformation experience.

This role requires exceptional political savvy, strong stakeholder influence skills, and the ability to deliver executive-ready materials with minimal oversight.

Transformation Delivery

  • Lead the redesign of Commercial's service model (roles, workflows, hand-offs, customer journey)
  • Drive all workstreams related to:
  • Org design
  • HR role redesign
  • Process mapping
  • Workflow management
  • Operating model creation
  • Coordinate BA outcomes (time studies, capacity models, business cases)

Executive Engagement

  • Partner closely with transformation leaders
  • Interface with senior leaders across Lending, Portfolio, Product, and Operations
  • Manage political dynamics, resistance, and competing priorities
  • Facilitate C-suite meetings, alignment discussions, and decision forums

Governance & PM Fundamentals

  • Build and maintain the project plan, RAID, dependency maps, and decision logs
  • Run working groups, change forums, and program reviews

Change Management & People Impacts

  • Support communications and change readiness with HR/Change teams
  • Manage role impacts, ownership transitions, and workflow reassignments
  • Ensure customer experience and employee experience are central to design