Documentation Management Specialist

***must sit in Charlotte, NC! Looking for someone eager to grow + collaborate in a team environment!*** Location: Charlotte – Hybrid (in office 3 days a week) Pay: $20/hour Duration: Contract through end of year (extensions and conversion highly likely) Must Haves: Bachelor's degree (B. A.) from four-year College or university Data entry experience and other payroll related activities in an automated multi-state payroll environment Experience reviewing documents and pulling key information/creating a summary Focused as the volume of work will increase during peak times Express a good personality, communication, and work ethic – want candidates with a willingness to learn Client engagement/customer service experience (they will be communicating with internal sales teams and some external clients via phone, email, chat, and in person interactions) Familiarity with Microsoft Office – especially excel Transferrable skillsets: customer service, data entry, multi-tasking, working with dual monitors Day to Day: This role is part of a team that manages and maximizes TV commercial schedules for major national consumer brands and political candidates and plays a key role in assuring successful client ad campaigns. This position requires strong communication skills, prioritization, and attention to detail, in a fast-paced media sales environment. Manage financial documents and ensure accurate invoice processing Prepare and approve invoices, calculate fees, and maintain billing records using accounting software Generate income projections and reports for leadership; audit customer accounts and issue statements Apply strong accounting and financial analysis skills while working independently and following organizational standards Maintain organization across multiple client accounts Communicate billing concepts clearly to clients and non-financial colleagues Proficient in Microsoft Word and Excel (intermediate level)