Manager (IFM - Technical Services & Sustainable Operations) - Campus Development

About the IIHS Campus Development

The IIHS campus is located on a 54-acre site at Kengeri, Bengaluru, located between a 500-acre reserve forest and a 800-year old 150-acre lake. Its digitally augmented buildings and facilities, slated to be built over multiple phases, will enable interdisciplinary teaching-learning, research and practice, and demonstrate the best examples of Indian design and crafts. The campus will provide faculty, students and researchers with the opportunity to immerse themselves in and innovate around India’s core urban challenges.

The campus features a robust integrated infrastructure and services network supported by various sensors and other IoT devices to enable cost-effective high performance and long-term sustainability. This will be enabled via an intelligent digital twin to integrate all MEP services at site and building level to help in optimised predictive operations and maintenance.

The IIHS Campus Development team focuses on design, procurement, execution, and

documentation of the development of the IIHS Kengeri Campus. Joining the Campus Development team at IIHS offers a unique opportunity to be at the forefront of building one of India’s most ambitious, sustainable and climate-resilient campuses. Situated in the upcoming Kengeri area of Bengaluru, it is deeply rooted in principles of net neutrality and long-term environmental stewardship targeting Factor two to four infrastructure and services.

As part of this fast-paced and dynamic team, you will gain hands-on experience and

unparalleled exposure to interdisciplinary planning, design and implementation spanning various technology domains, architecture, urban design, planning and environmental design, . The role is designed to accelerate your professional development, offering meaningful engagement with cutting-edge practices in sustainable development. We are looking for candidates passionate about building a better future and eager to shape a living, learning campus from the ground up. Join this team if you are interested in a purpose-driven career.

Job Description

IIHS is looking to hire an experienced Integrated Facility Management (IFM) Manager – Technical Services & Sustainable Operations to assume direct operational accountability for mission-critical MEP infrastructure and sustainable campus operations across IIHS facilities. The incumbent will manage internal technical engineering staff while providing rigorous contractual governance over external IFM service providers, Original Equipment Manufacturers (OEMs), and Annual Maintenance Contracts (AMCs). This role demands strict alignment with green campus benchmarking, net-zero resource targets, high-voltage asset uptime, and robust Environmental Health and Safety (EHS) regulatory compliance.

Activities and Tasks

Responsibilities will include, but not be limited to, the following:

• Hard services and critical infrastructure governance:
• Operations & maintenance: Overseeing routine and specialised O&M of high-voltage/ low-voltage (HT/LT) electrical systems, transformers, DG sets, HVAC central chillers, STP/ WTP facilities, and Fire & Life Safety (FLS) networks;
• BMS & IoT monitoring: Managing Building Management Systems (BMS) and IoT-enabled digital twin frameworks for real-time asset tracking and predictive fault detection;
• Preventive maintenance: Establishing and executing strict Planned Preventive Maintenance (PPM) schedules to ensure maximum equipment lifecycle and zero unplanned downtime;
• Sustainability and resource optimization:
• Green campus initiatives: Driving initiatives targeting net-zero energy, water efficiency, carbon footprint reduction, and campus zero-waste goals;
• Resource conservation: Monitoring and optimising energy/ water baselines through intelligent sub-metering, STP recycled water utilisation, and waste segregation protocols;
• Auditing and reporting: Conducting regular energy and environmental audits, tracking performance against institutional sustainability targets;
• Internal staff leadership & vendor/ AMC governance:
• In-house crew management: Directing, scheduling, upskilling, and evaluating performance standards for in-house technicians, electricians, and shift engineers;
• Contractual SLA enforcement: Drafting technical SOWs/ RFPs, tracking performance scorecards, and enforcing strict SLAs/ KPIs for external IFM service providers and OEM AMC partners;
• Compliance & risk control: Ensuring 100% adherence to statutory EHS guidelines, Electrical Inspectorate norms, local municipal rules, and leading disaster management emergency response drills;
• Financial budgeting: Formulating and tracking OPEX/ CAPEX budgets for hard services, utility bills, spare parts inventory, and engineering repairs;
• Institutional:
• Providing support to other IIHS activities including academics, research, training, practice, operations and others;
• Participating in all activities of Institution-Building at IIHS; carrying out tasks as assigned by IIHS; and traveling on IIHS work within or outside the country as and when needed.

Structure and Reporting

The Manager (IFM – Hard Technical Services & Sustainable Operations) will report directly to the Head – Campus Development or to any other person designated by the Head at IIHS. The incumbent will need to collaborate effectively with the Campus Development Team, internal engineering staff, and external IFM/ AMC vendors.

Person Specification

The ideal candidate should possess:

• Bachelor’s degree (B.E. / B.Tech) in Electrical or Mechanical; professional certifications such as LEED AP, IGBC AP, or Certified Energy Manager (CEM) are highly desirable;
• Minimum 9 years of hands-on experience managing hard technical services, mission-critical infrastructure, and sustainable operations within complex campus environments;
• In-depth operational knowledge of BMS/IoT integrations, predictive maintenance models, Computer-Aided Facility Management (CAFM)/CMMS software, and energy management systems;
• Proven vendor negotiation expertise, crisis management composure, strong leadership of blue-collar and engineering teams, and executive-level reporting.

This offer is on an exclusive basis, which implies that other professional assignments (whether compensated or not) that bear a potential conflict of interest with IIHS cannot be undertaken.

The search will remain open until the position is filled.

Location

This position is based in Kengeri, Bengaluru and may entail travel to other locations in India.

Review and Assessment

The role and performance of the incumbent shall be subject to normal review and assessment systems at IIHS.

Diversity Policy

IIHS is an equal opportunity employer that encourages women, people with disabilities and those from economically and socially excluded communities with the requisite skills and qualifications to apply for positions.

Contact

Please write to us at careers@iihs.co.in if you need any clarifications while filling the online application form.