Factory IT/OT Specialist - Atkins

About Us

• At Hitachi Energy, we power sustainable energy solutions for a better future.
• We offer continuous learning, career growth, and global collaboration opportunities.
• Join a team that values innovation, diversity, and making a positive impact worldwide.

Description The Opportunity Step into a role where technology meets operational excellence! As an IT/OT Support Specialist at Hitachi Energy, you'll be the go-to expert for onsite IT and OT support across factory and office environments. From troubleshooting critical systems to acting as the first responder for cybersecurity incidents, you'll play a vital role in keeping our operations secure and efficient. This is your chance to work with cutting-edge technology, collaborate with global teams, and make a tangible impact every day. Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines. How You'll Make an Impact

• Provide onsite IT support for factory and office systems.
• Maintain and troubleshoot IT/OT assets, including kiosks, printers, and security systems.
• Act as first responder for IT/OT cybersecurity incidents.
• Apply security patches and remediation measures on critical assets.
• Monitor OT systems and report abnormal behavior.
• Collaborate with vendors to ensure proper configuration and maintenance.
• Implement security measures under global cybersecurity guidance.
• Support collaboration tools and meeting spaces for seamless connectivity.

Your Background

• Formal IT qualification or completed IT apprenticeship.
• Minimum 2 years of professional IT support experience.
• Fluent in English with strong communication skills.
• Proactive, solution-oriented, and able to work independently.
• Familiarity with ServiceNow, MS Office 365, Windows, iOS, and asset management tools.
• ITIL 4 knowledge and Lean Six Sigma certification preferred.

More About Us

• At Hitachi Energy, we power sustainable energy solutions for a better future.
• We offer continuous learning, career growth, and global collaboration opportunities.
• Join a team that values innovation, diversity, and making a positive impact worldwide.

Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.