Technical Support Specialist

We're hiring on behalf of a Haystack partner!

The Role

• Analyze technical issues with charging stations and charging points to find effective solutions.

• Set up and configure charging points and backend systems.

• Verify communication between charging points, networks, and backend systems.

• Assist service technicians with technical troubleshooting.

• Handle technical support inquiries from B2B customers.

• Document issues and resolutions to improve future troubleshooting efficiency.

What You'll Need

• Completed vocational training in electrical engineering (e.g., Electronics Technician for Energy and Building Technology, Electronics Technician for Industrial Engineering, Electrician, or equivalent).

• Strong IT skills and the ability to quickly learn new systems.

• Understanding of basic network structures and systematic technical error localization.

• Structured, independent, and solution-oriented work approach.

• Ideally, prior experience with charging infrastructure or e-mobility.

What's On Offer

• Competitive salary

• Opportunities for professional development and growth.

• Comprehensive benefits package including vacation and holiday pay, and a company pension plan.

• A permanent contract in a growing industry with ample vacation days.

Apply via Haystack today!