Inside Sales Representative
Job Description
SUMMARY:
The Inside Sales Representative position is responsible for maintaining current customer satisfaction with service and sales, and generate new sales/business thru sales initiatives and goals. Provide professional services with product knowledge, problem solving, and order enhancement.
REPORTS TO: Profit Center Manager
COMPETENCIES:
- Communication Proficiency
- Customer/Vendor Focus
- Personal Effectiveness/Credibility
- Technical Capacity
- Teamwork
- Detail-oriented
- Flexibility
PREFERRED QUALIFICATIONS:
- Bachelor’s degree in a technical or business discipline, preferred
- Two years’ industry specific experience, preferred
WORKING CONDITIONS:
This job operates in a professional office environment and various warehouse locations and conditions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. Employee will also be required to work with customers at the counter as well as assist in the warehouse when needed.
- Ability to lift 50 pounds, occasionally 70 pounds with a team lift
- Good mechanical skills.
- Willingness to learn and perform industry-specific tasks in our warehouse is key.
OTHER COMPENSATION:
The following additional compensation may be applicable for this position:
- Profit Sharing
BENEFITS:
- Insurance - Medical, Dental, Vision Care for full-time positions
- 401(k)
- Paid Sick Leave
- Paid Holidays
- Paid Vacation
- Paid Parental Leave
SUPERVISORY RESPONSIBILITIES: No
ESSENTIAL JOB FUNCTIONS:
- Provides outstanding customer service to all current and potential customers, mainly via telephone and internet
- Writes orders with accuracy and in accordance to all sales policies and procedures
- Maintain current customer base
- Meet established monthly sales goals
- Communicates and cooperates with outside sales force and/or other departments for all pertinent activities
- Communicate process improvement ideas
- Timely follow-up on all customer orders, quotes, and materials
- Maintains up-to-date awareness with new and existing products and services
NOTE: This job description is not designed to cover or contain a comprehensive listing of all required activities, duties or responsibilities. Other duties, responsibilities, and activities may be assigned at any time; with or without notice.