Team Leader (Direct Dialogue Campaigner Fundraising)

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Kuala Lumpur, Malaysia

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16 days ago

Job Description

A Direct Dialogue Campaigner Fundraising. The Team Leader is a representative of the Greenpeace Malaysia Fundraising team who, upon an express request by Greenpeace, accepts additional responsibility and compensation to manage teams of seven staff for a specific amount of time. The Team Leader maintains and leads a well-trained and motivated team of Greenpeace Fundraising Team by being a top professional fundraiser, and monitoring the team.


· Constantly approach prospective donors (Donor means: “Above age of 24 and donation is at least RM58 per month”) per 6 working days.

· The incumbent will report to the Fundraising Manager and will proactively contribute to his/her team recruitment by referring new candidates to the DDC Sr. Admin & Recruitment whenever the opportunity arises. The DDC team will ideally consist of 4 other Direct Dialogue Campaigners (DDCs) unless the organization requests more.

· The Team Leader must ensure that all team members have adequate individual support, training, and resources to achieve 1000 donors in 2023 as per the organization's ODP.

· The Team Leader is expected to achieve a minimum of 20 Donors/Month as a result of their own personal performance, and all other sign-ups must be achieved by their respective DDCs.

Management, Training, and Coaching

· Conduct a one-on-one discussion with team members on a weekly basis and as necessary to ensure they are feeling comfortable and supported in their respective roles.

· Conduct regular training and coaching sessions with team members in the office or via Zoom.

· Set a daily target for the respective teams and each DDCs individually.

· Brief each DDC in the team daily, rewarding them for their good work, and address any areas of concern in the team to the Fundraising Manager.

· Work closely with the Fundraising Manager and report any team problems or management issues.

· Support and assist the management in delivering warnings and terminations for non-performing DDCs.


· Keep abreast and relay campaign information, and other details to team members.

· Ensure that Greenpeace standards and job expectations are met at all times.

· Maintain team motivation.

· Administration and Communication

· All leads; cold, warm, in-house, and external to be segregated accordingly to each DDC and ensure that the monthly team target is achieved.

· Responsible to ensure that the team has adequate equipment to work on; such as iPads, pitch materials, etc.

Working Hours

· The Team Leader works eight hours/day canvassing per week and attends the Leaders and other related meetings as and when required. Performs the daily training for the Direct Dialogue Campaigner online/offline.

Job Type: Contract
Contract length: 24 months

Salary: RM3,000.00 - RM3,250.00 per month


  • Flexible schedule
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development


  • Rotational shift

Supplemental pay types:

  • Commission pay
  • Performance bonus

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)

Application Deadline: 12/12/2022
Expected Start Date: 12/12/2022