Scheduler

Green Energy Solutions is a California State Licensed Contractor working to reduce the usage of energy for utility customers. We are searching for a reliable, personable, thorough Individual to schedule appointments for our current utility program customers. We are seeking motivated candidates who are looking for growth with a progressive thinking company and is ready to be a part of our team.

Hourly Rate: $17.00-$22.00/hr. (overtime as required)

Full Time Position

Health Benefits: Medical/Dental/Vision/Chiro and Life

Other Benefits: Holiday/Sick and Bereavement Pay

Job Responsibilities & Skills – Responsibilities included but are not limited to the following:

· Calling and accepting calls from customers from the Job Queue provided to you.

· Provide information and inquire whether customers may be interested in the program being offered and prepare them for the scheduled application process as well as installation of qualified appliances.

· Scheduling home assessment, installation and warranty service appointments for the customers.

· Submit daily schedules to Assessors, installers, management, and appropriate team members.

· Maintain a detailed log of calls in customer profile, including those which were not answered.

· Informing the Manager of issues and/or complaints.

· Attend meetings, training and seminars as directed.

· Perform other related duties as required.

Job Requirements:

· High School Diploma or equivalent.

· Bilingual in Spanish a must.

· Scheduling/Appointment Setting, Call Center and/or Customer Service experience is a plus.

· Ability to handle high volume incoming and outgoing calls.

· Ability to work independently with minimal direction as well as in a team environment.

· Must have Excellent listening skills and attention to detail.

· Proficiently operate standard office equipment (i.e., copier, phones, and computer).

· Proficient in Microsoft Office, Word, Excel, Windows, and ability to learn Database Programs.

· Must pass post offer background, physical/drug and alcohol test.

· May require working overtime to meet company needs.

Physical Requirements:

Constant sitting, typing and being on phone. Minimal walking, standing, bending stooping, crouching and/or kneeling.