Primary Job Title:
Product Manager, AmplifyAlternate/Related Job Titles:
Senior Product Manager • Digital Product Manager • Customer Experience Product ManagerLocation:
Oakland, CAOnsite Flexibility:
Hybrid (Remote + assigned Oakland General Office days; travel to customer and partner sites as needed)Contract Details:
- Position Type: Contract
- Contract Duration: 6 months
- Start: As Soon As Possible
- Pay Rate: $90-$95/hr
- Shift/Hours: Not specified
The Product Manager, Amplify, will drive the end-to-end customer experience that helps customers move from "EV-curious" to confident EV owners. This role leads product requirements, user experience design, pilot orchestration, and customer-facing product delivery for Amplify—a venture within the organization’s Innovation Accelerator focused on accelerating electrification and simplifying the transition to electric vehicles. Working in a fast-paced, startup-like environment within a major energy organization, the Product Manager collaborates across technology, operations, and external partners to deliver seamless, customer-centric digital and physical experiences.Key Responsibilities:
- Develop comprehensive product requirements and user experiences that reflect customer-first principles, including webpage functionality, data architecture, and core design elements.
- Build strong partnerships across internal teams to align with the organization’s unified customer electrification vision and roadmap.
- Translate strategic objectives into actionable product deliverables and positioning.
- Lead the planning, launch, and execution of customer-facing pilots and demonstrations, defining GTM strategies for each testing and scaling stage.
- Collaborate with the Amplify Technology Lead on prototyping, development, and production engineering.
- Determine build vs. partner strategies for core product components.
- Establish and maintain partnerships with automotive OEMs and other key providers.
- Map customer data journeys and ensure compliance with customer and data privacy policies.
- Orchestrate multiple customer touchpoints—including AI chat, home assessment, contractor dispatch, and digital-to-physical handoffs—to ensure information continuity and seamless experiences.
- Lead monthly operating reviews and cross-functional reporting.
- Conduct additional customer research to inform strategy, design, and product decision-making.
- Bachelor’s degree in Business, Marketing, Design, Engineering, or related field.
- 6+ years of product management experience, ideally in B2C environments.
- Proven success launching, commercializing, and scaling consumer service-oriented products.
- Expertise in service design and user experience.
- Strong skills in customer behavioral analysis and insight-driven product design.
- Excellent project management and cross-functional collaboration abilities.
- Comfort working in environments with uncertainty and rapid iteration.
- Strong self-starter mindset with creative, results-oriented execution.
- Experience working with both digital and analog workflows.
- Ability to travel and provide own transportation for onsite meetings.
- Automotive industry background.
- Master’s degree in Business Administration.
- Experience working in regulated environments.
- Knowledge of customer data architecture and digital platforms.
- Experience leading pilots and managing customer-facing operations.
- Experience building external partnerships.
- Familiarity with B2C marketing and product dynamics.
- Passion for climate tech, electrification, EV adoption, or clean energy programs.
- Product management expertise
- Customer experience and service design
- Cross-functional collaboration
- Pilot leadership and GTM execution
- Experience in digital and hybrid customer workflows
- Strategic partner development
- Ability to connect strategic objectives with product delivery
- Data journey mapping and privacy-aware design
- Strong communication and stakeholder engagement
Medical, Vision, and Dental Insurance Plans
401k Retirement FundAbout the Company:
Leading natural gas and electric energy company serving millions of customers across the United States. Committed to delivering reliable energy service, building a cleaner energy future, and fostering a positive, innovative work environment.About GTT:
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation’s largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!Job Number: 25-28346
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