Job Description Summary

Job Description

Responsibilities and Accountabilities

Direct report : Project Support Manager

Complexity : Involved in several technologies – As technical referent, Involved in regional support

Lead and directly engaged on site deployment (installation, commissioning, troubleshooting) starting from deployment strategy until Site acceptance by the Customer Accountable for EHS and Security on site deployment Provides input to site project Management / Project Support Manager to prepare time schedule, identification of technical risk and allocation of resources (staff qualifications / duration of activities) Provide to Cotonou Project Director, Site project Manager and Project Support Manager a weekly report highlighting progress of work, risks & difficulties, main tasks scheduled for the week after Manage Customer in assigned area:

• Reporting on progress of work
• Manage weekly progress meetings
• Shutdown requests
• Coordination of prerequisites

Provides technical direction in assigned area Interfaces with internal and external customers on all technical, and project issues. Coordinate appropriate mentorship, coaching, skill enhancement of deputed resources, Other duties may be assigned to meet business needs.

Quality

• Comply with Quality Procedures, work instructions and Processes in ebook and on site
• Report or resolve any non-compliance and process in a timely manner

Health and Safety

• Demonstrate EHS leadership and ensure Zero Deviation Plan is implemented within the deployment
• Takes responsibility to reward and encourage deputed reources to take proactive steps toward all matters related to EHS in the workplace.
• Identifies and evaluate EHS risks in own area and implements practical measures.
• Participates in hierarchical/ team safety visits and leads EHS improvement initiatives
• Sets the example by demonstrating the proper acts and actively observes work conditions and behaviours, giving constructive feedback and celebrating EHS effective prevention.
• Actively participates in defining corrective actions when work is unsafe or when an uncontrolled risk is observed.
• Routinely observes routines and behaviours of others and provides immediate feedback regarding unsafe behaviour and celebrates achievements or safe behaviours.
• Actively and routinely promotes the identification of hazards and near misses

Performance Measurement

• Respect of site deployment milestones
• Competent and high performance team
• Compliance to Quality processes and procedures and ebook policies and procedures
• Safety leadership and performance
• Zero safety deviation, no safety non-compliance
• Zero deviation on Ethic and compliance

Person Specification

Educational Requirements

Requires Bachelor's degree in Electrical Engineering, Telecom Engineering, Computer Science, Computer Engineering, or equivalent or equivalent work experience.

Desired Knowledge & Experience

Requires five (10) years technical experience in directly related area. Demonstrated technical competence in assigned area. Excellent verbal, written, and interpersonal communication skills. Ability to write professional and technical reports and procedures. Ability to make formal and informal presentations to technical and non-technical staff and customers. Ability to delegate tasks and responsibilities appropriately and effectively lead assigned staff and team functions. Strong PC skills required, including use of standard MS Office applications. Ability to prioritize work assignments for self and deputed resources. Ability to work independently and be self-motivated. Ability to work effectively with other management and groups. Fosters a team environment. Ability to perform remote people support Demonstrates a high degree of personal and professional integrity.

Ability to occasionally work non-standard hours to accommodate business needs

Travel to international locations.

Specific technical competence

Strong knowledge on Ucom portfolio (SDH, PDH, PLC, TP, ….)

Strong foundation in IP & L2 switching networks: IP addressing, routing protocols (RIP/OSPF…), VRRP/HSRP, IEEE 802.1Q (VLAN, priority …), RSTP, MSTP Ability to understand complex IP network solutions by analysing the logical architecture, protocols, protection scheme, QoS & traffic engineering and the hardware needed Full understanding of wireless networks (Mesh radio, UHF/VHF, 3G/4G) Experience on configuration, testing and deployment of switches and routers desired: good knowledge on network tests methodologies based on RFC2544, ITU-T Y.1564

Responsibilities and Accountabilities

Direct report : Project Support Manager

Complexity : Involved in several technologies – As technical referent, Involved in regional support

Lead and directly engaged on site deployment (installation, commissioning, troubleshooting) starting from deployment strategy until Site acceptance by the Customer Accountable for EHS and Security on site deployment Provides input to site project Management / Project Support Manager to prepare time schedule, identification of technical risk and allocation of resources (staff qualifications / duration of activities) Provide to Cotonou Project Director, Site project Manager and Project Support Manager a weekly report highlighting progress of work, risks & difficulties, main tasks scheduled for the week after Manage Customer in assigned area:

• Reporting on progress of work
• Manage weekly progress meetings
• Shutdown requests
• Coordination of prerequisites

Provides technical direction in assigned area Interfaces with internal and external customers on all technical, and project issues. Coordinate appropriate mentorship, coaching, skill enhancement of deputed resources, Other duties may be assigned to meet business needs.

Quality

• Comply with Quality Procedures, work instructions and Processes in ebook and on site
• Report or resolve any non-compliance and process in a timely manner

Health and Safety

• Demonstrate EHS leadership and ensure Zero Deviation Plan is implemented within the deployment
• Takes responsibility to reward and encourage deputed reources to take proactive steps toward all matters related to EHS in the workplace.
• Identifies and evaluate EHS risks in own area and implements practical measures.
• Participates in hierarchical/ team safety visits and leads EHS improvement initiatives
• Sets the example by demonstrating the proper acts and actively observes work conditions and behaviours, giving constructive feedback and celebrating EHS effective prevention.
• Actively participates in defining corrective actions when work is unsafe or when an uncontrolled risk is observed.
• Routinely observes routines and behaviours of others and provides immediate feedback regarding unsafe behaviour and celebrates achievements or safe behaviours.
• Actively and routinely promotes the identification of hazards and near misses

Performance Measurement

• Respect of site deployment milestones
• Competent and high performance team
• Compliance to Quality processes and procedures and ebook policies and procedures
• Safety leadership and performance
• Zero safety deviation, no safety non-compliance
• Zero deviation on Ethic and compliance

Person Specification

Educational Requirements

Requires Bachelor's degree in Electrical Engineering, Telecom Engineering, Computer Science, Computer Engineering, or equivalent or equivalent work experience.

Desired Knowledge & Experience

Requires five (10) years technical experience in directly related area. Demonstrated technical competence in assigned area. Excellent verbal, written, and interpersonal communication skills. Ability to write professional and technical reports and procedures. Ability to make formal and informal presentations to technical and non-technical staff and customers. Ability to delegate tasks and responsibilities appropriately and effectively lead assigned staff and team functions. Strong PC skills required, including use of standard MS Office applications. Ability to prioritize work assignments for self and deputed resources. Ability to work independently and be self-motivated. Ability to work effectively with other management and groups. Fosters a team environment. Ability to perform remote people support Demonstrates a high degree of personal and professional integrity.

Ability to occasionally work non-standard hours to accommodate business needs

Travel to international locations.

Specific technical competence

Strong knowledge on Ucom portfolio (SDH, PDH, PLC, TP, ….)

Strong foundation in IP & L2 switching networks: IP addressing, routing protocols (RIP/OSPF…), VRRP/HSRP, IEEE 802.1Q (VLAN, priority …), RSTP, MSTP Ability to understand complex IP network solutions by analysing the logical architecture, protocols, protection scheme, QoS & traffic engineering and the hardware needed Full understanding of wireless networks (Mesh radio, UHF/VHF, 3G/4G) Experience on configuration, testing and deployment of switches and routers desired: good knowledge on network tests methodologies based on RFC2544, ITU-T Y.1564

Additional Information