Director of HR Operations
Job Description
About FTC Solar
FTC Solar is a fast-growing, innovative solar tracker and software company dedicated to accelerating renewable energy adoption worldwide. We operate in a dynamic, global environment and are committed to innovation, excellence, integrity, and continuous improvement.
We are seeking a strategic and technically strong HR Operations leader to help scale our People function with rigor, accuracy, and an exceptional employee experience.
Position Overview
The Director of HR Operations serves as the global leader for FTC Solar’s HR operational infrastructure, including performance management, SOX/internal controls, HR compliance, HRIS, global payroll, and benefits administration.
This U.S.-based role is responsible for ensuring HR operations are scalable, compliant, audit-ready, and aligned with FTC Solar’s growth across multiple countries. The ideal candidate brings deep HR operations expertise, hands-on SOX experience, and the ability to build and optimize systems in a global environment.
This is a hybrid role based in Austin, TX or Fort Lauderdale, FL.
- Preferred Locations: Austin, TX or Fort Lauderdale, FL.
- We are also open to considering remote work for exceptional candidates.
Key Responsibilities
HR Operations & Process Optimization
- Lead, optimize, and scale global HR operational processes, policies, SOPs, and workflows.
- Partner with U.S. and international Finance, Legal, HR, and regional leaders to ensure consistent and compliant operations.
- Build and manage HR operational metrics, KPIs, dashboards, and SLAs.
SOX Controls & Audit Management
- Serve as the HR owner for all SOX controls, including documentation, execution, and ongoing monitoring.
- Collaborate with Finance, Internal Audit, and external auditors during quarterly and annual testing.
- Ensure HR processes (hiring, terminations, payroll changes, access controls) meet SOX and internal control requirements.
- Maintain audit-ready evidence and lead remediation and corrective action plans.
Global Performance Management
- Lead the global performance management cycle (goal-setting, reviews, calibration, and feedback).
- Enhance tools, frameworks, and processes to support organizational performance and talent development.
- Train managers and leaders to drive a fair, consistent, and high-performance culture.
- Integrate performance insights into HR dashboards and analytics.
Compliance & Risk Management
- Oversee U.S. HR compliance and support compliance efforts in global jurisdictions.
- Maintain audit-ready documentation across employment practices, payroll, benefits, and data privacy.
- Track regulatory changes and update policies and processes.
- Ensure HR data practices comply with GDPR, CCPA, and other global privacy frameworks.
HRIS & HR Technology
- Own the HRIS roadmap, including system governance, configuration, data integrity, and optimization.
- Partner with IT on system integrations, security, access controls, and automation.
- Enhance analytics and reporting capabilities for business insights and compliance.
Payroll & Benefits
- Oversee accurate and timely U.S. payroll processing and partner with global teams and vendors for international payroll.
- Lead U.S. benefits strategy, renewals, compliance, and vendor management.
- Ensure consistent, high-quality employee support in all regions.
Qualifications
Required
- 10+ years of HR operations experience.
- Direct experience with SOX controls, internal controls testing, and HR/payroll audit management.
- Strong background in performance management programs and tools.
- Experience leading HR compliance, payroll, HRIS, and benefits in multi-country environments.
- Deep knowledge of U.S. employment laws; familiarity with India labor laws or ability to ramp quickly.
- Hands-on experience with HRIS platforms (ADP ideally).
- Strong analytical skills and comfort with complex data and documentation.
- Excellent communication and stakeholder management skills.
Preferred
- Experience in fast-growth or public companies requiring SOX compliance.
- Industry experience in renewable energy, engineering, or technology.
What We Offer
- A high-impact leadership role influencing global HR scalability and operational excellence.
- Opportunity to work closely with executive leadership on mission-critical initiatives.
- Competitive compensation and benefits.
- A mission-driven culture committed to innovation and a more sustainable future.
FTC Solar is committed to creating a culture of inclusion. For us, this is not just a set of words or metrics. It drives our culture, creativity, and future success. We support our employees and foster an environment where new ideas and perspectives are celebrated and encouraged. When our employees thrive, FTC Solar thrives. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.