Senior Product Manager - EV Customer Experience (B2C)

Description:

Position Summary

The Amplify Product Manager will own the end-to-end customer experience from “EV-curious” to “confident EV owner”. This role is responsible for developing product requirements, designing user experiences, orchestrating pilots and demonstrations, and managing the full product delivery for Amplify’s customer-facing offerings. The Product Manager will collaborate closely with technology, operations, and external partners to deliver seamless, innovative solutions that accelerate electrification.

This position is hybrid, working from your remote office and your assigned work location based on business needs, in addition to traveling to customer and partner sites as needed. The assigned work location will be the Oakland General Office. The role reports to the Amplify General Manager.

Job Responsibilities

Hiring Manager is looking for Customer Facing Product Manager. Automotive Industry background is Highly Desired (for eg Tesla). Must be familiar with GTM (Go to market) Strategies.

Minimum Qualifications

• Bachelor’s degree in Business, Marketing, Design, Engineering, or related field

• 6+ years of experience in product management, preferably in B2C environments

• Successful launch, commercialization, and scale of service-oriented consumer product(s)

• Expertise in service design and user experience

Desired Qualifications

• Automotive industry experience

• Master’s degree in business administration

• Experience in regulated environments

• Experience with customer data architecture and digital platforms

• Experience leading pilots and managing customer-facing operations

• Experience building external partnerships

• Familiarity with B2C product and marketing dynamics

• Passion for climate tech, clean energy, or EV adoption

• Understanding of EV adoption, home electrification, or energy programs

• Passion for climate tech, clean energy, or electrification