Field Services Engineer
Position Summary
The Field Service Engineer is responsible for maintaining and servicing inverters and associated capital equipment to ensure maximum system performance and 100% customer satisfaction. This role requires strong electrical troubleshooting capabilities, a safety-first mindset, and the ability to work independently in field environments.
This position requires up to 70% travel, including some nights and weekends.
Key Responsibilities
- Perform on-site installation, commissioning, troubleshooting, repair, and maintenance of inverter systems and related equipment
- Conduct depot-based repair, testing, and re-certification of inverter units
- Execute remote diagnostics and provide technical support via phone and email
- Perform root cause analysis on equipment failures and develop corrective action plans
- Conduct site audits and recommend reliability improvements
- Execute field and office performance testing, failure analysis, and repair planning
- Provide multi-level customer training and technical guidance
- Prepare detailed service documentation, audit reports, and project progress reports
- Support engineering, manufacturing, and sales teams with technical expertise
- Act as technical liaison between FIMER Product Group Solar and customers
- Support and oversee third-party field personnel when required
- Maintain strict adherence to safety standards and procedures
Required Qualifications
- 3–5 years of industrial field service experience (power electronics preferred)
- Bachelor's degree in Electrical Engineering, Electrical Engineering Technology, or equivalent military/technical training
- OR Associate's degree with 3+ years of electronic equipment servicing experience
- OR High School Diploma/GED with 12+ years of high-voltage electronic servicing experience
- AC/DC power conversion and control experience
- Strong knowledge of electronics, mechanical principles, and AC/DC power distribution
- Ability to troubleshoot electrical and electronic circuits
- Ability to read and interpret electrical schematics and mechanical drawings
- Experience configuring and repairing communication hardware and software
- Strong written and verbal communication skills
- Proficiency with standard PC-based work programs and reporting tools
- Ability to lift and move objects up to 70 lbs
- Valid driver's license and clean Motor Vehicle Report
- Ability to travel up to 70%
Preferred Qualifications
- Medium Voltage (MV) background
- Utility-scale solar or power electronics experience
- Technical service or field engineering background with significant on-site experience
- Communication systems knowledge
This is a full-time, direct hire opportunity offering competitive pay and excellent benefits designed to support you both professionally and personally.
Benefits include:
- Remote work arrangement for flexibility and balance
- Immediate insurance coverage starting on your first day
- Comprehensive medical, dental, and vision insurance
- Employer-paid Life, AD&D, Short-Term, and Long-Term Disability coverage
- 401(k) plan with employer matching and a non-elective safe harbor contribution
- Employee Assistance Program (EAP)
- Paid Time Off
- 15 paid company holidays
About FIMER
FIMER is one of the world's leading manufacturers of renewable energy solutions. Specializing in solar inverter production, FIMER offers a broad portfolio of innovative products serving utility-scale, commercial, and residential markets.
With two global production sites in Italy and India, along with regional training centers worldwide, FIMER operates at the forefront of the global energy transition—delivering reliable, high-performance solutions that support a more sustainable future.
Equal Opportunity Employer
FIMER US is an equal opportunity employer committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected characteristic.