Instructor; Education Services

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Essen, Germany

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30+ days ago

We are working towards a sustainable energy future - can you help? We are delighted to be recruiting for another DC Instructor to be based in/around Essen (Germany) or in the DACH region.

About EVBox

EVBox is the leading global manufacturer of electric vehicle charging stations and charging management software. With over 300,000 charging points across more than 70 countries worldwide, we help electric drivers get access to charging infrastructure at any point in their journey. Our company provides hardware, software and follow-on support services for our products.

The growth and success of EVBox is driven by the passion and dedication of everyone in the company. And today, we have grown into an international team across multiple offices in Europe and the United States with over 800 driven professionals coming from different walks of life working together for EVBox - a fast-growing scale-up at the beating heart of the clean tech industry.

About the role

As an Instructor based in/around Essen (Germany) you are part of the Education Services team reporting to our Instructors Team Lead. You will be responsible for providing high-quality training solutions for EVBox partners and customers worldwide.

To excel in this role, you will be able to streamline the learning experience for our audience and make it as easy as possible for our training to be delivered. Your main responsibilities are developing, delivering, and maintaining the standard and custom training courses for virtual and practical instructor-led-trainings as well as blended learning courses. To do this, you will receive lots of support from us!

What you will be doing:

Your primary responsibility is to ensure that partners and customers are fully knowledgeable and trained on how to install, commission, maintain, and troubleshoot EVBox hardware and software. The position requires interaction with stakeholders including Field Service Partners and customers, Product Managers, Technical Writers, Operations, and Support.

You are accountable for developing or updating training that is either instructor-led, eLearning formatted, or blended, and will be expert in delivering training in both a virtual setup and in-person. Therefore, the ability and willingness to travel to different sites will be required to be successful in this role.

Main responsibilities:

  • Communicate with different divisions to discover training needs
  • Participate in onsite intervention with our field service partners to define additional educational needs
  • Be involved in customer interactions as a spectator to define additional educational needs
  • Work with various teams and SMEs to develop training materials
  • Create, maintain, and update educational materials / courses
  • Organize information in an easy-to-use way
  • Review existing documents on quarterly basis
  • Conduct archiving sessions on quarterly basis
  • Deliver classroom and virtual instructor-led training in German, (or English)
  • Update or support the development of e-learning courses
  • Setup virtual training sessions via internally available tools
  • Continuously improve the way of delivering our virtual and in-person training

Required experience & knowledge

  • Electrical knowledge and competency
  • Experience in teaching and writing training materials
  • Hardware skills
  • Highly proficient in German and also English. Other language(s) are always a plus.
  • IT savviness with capabilities to work at professional levels with Google Suite, Google Meet/Zoom, and Microsoft Office Suite (PowerPoint).
  • Ability to handle pressure and meet deadlines
  • Have the ability to be a self-starter

Additional benefits we bring to the table

  • Competitive salary - we don't like to rule anyone in or out based purely on salary. If you think this is the right role for you, let us know!
  • Flexible working patterns
  • Private pension contribution
  • Discounted medical insurance
  • Commuting allowance
  • 25 vacation days
  • Holiday Swap (2 days)
  • Access to learning platforms and personal development budget
  • Volunteer Day
  • Coming from abroad? No worries, we got you! We offer relocation assistance and free Dutch lessons to help you settle in if you join us in the Netherlands.

Still need convincing? Find out even more about us by visiting and by checking us out on LinkedIn, YouTube, Instagram, Facebook, and Twitter.

Ready to power our sustainable future? Hit apply. Want us to know why you're interested? A cover letter always helps.

We work together to power our sustainable future. Here's what drives us:

  • Our friendly, entrepreneurial, and collaborative work environment
  • Working to help grow one of the key regions in Europe with your work
  • Bringing new ideas that are always highly appreciated
  • Interacting in an environment with colleagues from all over the world
  • Working in a brand new office in Amsterdam West that meets all your needs (when not working from home)

You must be eligible to work in the EU.

EVBox is an Equal Opportunity Employer. We guide ourselves using three values: being passionate, being reliable, and being human. EVBox celebrates diversity and is committed to providing an environment of mutual respect where all employment decisions are based on qualifications, merit, and business need.

Ready to power our sustainable future? Hit apply. Want us to know why you're interested? A cover letter always helps.

EVBox will retain your personal data collected through the application process for 1 year after the position is filled in case of rejection. You can request your data to be deleted at any time. Please read here how EVBox processes your personal data.