Credit Control Manager

EVBox is the leading global manufacturer of electric vehicle charging stations and charging management software. With an installed base of over 300,000 charging points including 5,000 fast charging points in over 70 countries, EVBox drives sustainable mobility, by bringing the leading electric vehicle charging solutions to the world. Just like the automobile replaced the horse and carriage, so will electric vehicles replace combustion-based automobiles. A charging point at every parking spot, an Electric Vehicle for every driver.

At EVBox, we believe in a future where everyday transport is emission-free, electric and sustained by a green charging infrastructure. That's why we've made it our mission to help build such a future by bringing smart and scalable charging solutions to electric vehicles around the world.

We are looking for a Credit Control Manager to join our global Finance team, based from our HQ in Amsterdam. In this position, you will ensure efficient, timely and accurate payment of accounts of EV Charged BV and its foreign subsidiaries. Additionally assist and/or develop controls, checks and balances in the setup and improvement of all order-to-cash processes.

Responsibilities and objectives of the role:

Collections

• Contacting debtors on open positions by phone and email.
• Reminding and dunning of overdue debtor positions from Exact Collections Software.
• Handling incoming tickets (calls and emails) from debtors.
• Assisting Finance Customer Support with AR related issues.
• Interact with collection agencies.
• Initiate credit requests / bills.
• Provide regular AR reports to the business, and discuss status and follow up.
  Decreasing # of open due invoices and decreasing # Days of Sales Outstanding (DSO)

Reporting/Dashboards

• Implement and improve existing management reporting templates.
• Improve existing / develop new internal reports and dashboards.
• Quarterly & Monthly Bad Debt & AR reporting
• Reliable steering information on operational and tactical level.

Financial Support

• Provide support information to the Financial Controller
• Take responsibility for specific projects as requested by the manager and Financial Controller.
• Help define, document and improve (global) policies and procedures.
• Improved performance Accounts receivable department

Leadership

• Manage, support, coach, guide, inspire and motivate team members
• Hold structural team meetings
• Take care of implementation of strategy set in business and department plans
• Take care of achievement of team – and individual objectives
• Coordinate the transfer of knowledge and secure knowledge
• Stimulate growth of team members and professionalize the team
• Apply current HR policy, HR instruments and HR procedures
• Monitor and ensure an optimal quantitative – and qualitative staffing

What we are looking for:

• BA degree in finance/accounting
• 2 – 3 years of relevant experience in credit management.
• All round expertise in credit control and order to cash processes.
• Knowledge of credit control best practices, policies and procedures.
• Experienced in all MS Office applications.
• Extented knowledge of spreadsheet and database software, building and maintaining AR reports and dashboards.
• Verbal and written communication skills in Dutch and English.
• Friendly, but persistent when interacting with customers.
• Meticulous in execution and reporting.
• Must be able to easily and quickly adapt to new circumstances.
• Pro-active teamplayer.

What you can expect from us:

• Competitive salary; we actively monitor the industry to ensure our pay is always competitive
• Private pension contribution
• 25 vacation days
• Holiday Swap (2 days); ability to swap out a public holiday for a paid vacation day
• Commuting allowance
• Flexibility to work from home and a generous budget to set up your home office
• Ability to work remotely from anywhere outside of the Netherlands for 2 weeks
• Access to learning platforms and personal development budget
• Volunteer Day
• Coming from abroad? No worries, we got you! We offer full relocation assistance and free Dutch lessons to help you settle in (depending on eligibility)
• We just opened an amazing office in Amsterdam-West, with a flexible desk policy and all the amenities needed for a collaborative space