Billing Specialist

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Amsterdam, Netherlands

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5 days ago

The future of mobility is electric. In the transition towards sustainable transportation, electric vehicles play an important role in merging the mobility and the energy landscapes.

As Billing Specialist you will be joining our EVBox software billing team based in Amsterdam. The billing team is responsible for running the billing services for our SaaS platform for the eMobility space. This is a temporary (3 months, on
full-time basis) contracting opportunity. We are looking for someone
to start as soon as possible
In this role, your main goal is to assist the billing team with independently investigating billing issues and escalations. You will be proactively extracting data (given from customer support) from various systems, analyzing these data, determining where the root cause of (recurring) billing issues is. As well as determining the impact and working on the possible resolutions.
This is an exciting time to contribute to our team as we enter a greenfield situation in providing new services to a range of customers around the world, each with different expectations/rules and issues that will require careful handling. If you enjoy investigating billing processes whilst making a positive contribution towards our planet's ecosystem, then this may be the job for you.

Experience we're looking for:
  • Obtained HBO / Bachelor's degree in a financial field
  • You have experience in billing or financial operations
  • You have experience with extracting, processing, analyzing raw data
  • You are an advanced Excel user
  • You have experience with SQL
  • Good experience with Big Query
  • Experience with using Pandas data analysis library within Python
  • Good verbal and written communication skills in English
  • Quick learner, analytical Mindset

Are you ready to join our mission? Build a platform, cut emissions, change the future.

EVBox will retain your personal data collected through the application process for 1 year after the position is filled in case of rejection. You can request your data to be deleted at any time. Please read here how EVBox processes your personal data.