Account Manager – Energy Efficient Investments, Inc.
Location: Portland, ME
About Energy Efficient Investments, Inc. (EEI)
Energy Efficient Investments, Inc. (EEI) is a leading Energy Services Company (ESCO) specializing in the development, design, and implementation of comprehensive energy efficiency and general contracting projects throughout New England. We deliver innovative, cost-effective, and sustainable energy solutions for municipal, institutional, commercial, and industrial clients. EEI manages all aspects of project delivery—from engineering and construction through commissioning and measurement & verification.
Position Overview
The Account Manager plays a central role customer satisfaction from project sale to project completion, responsible for building and maintaining client relationships and ensuring satisfactory delivery of projects and services.
Key Responsibilities
Project & Construction Management
- Be the primary point of contact and build long-term relationships with customers.
- Liaise between the customer, internal and external teams including project development, project managers, project engineers and subcontractors.
- With the Project Manager, plan, coordinate, and oversee project scheduling, procurement, materials delivery, subcontractor activities, and site logistics.
- Assist customers through email, phone, online presentations, screen-share and in person meetings.
- Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.
- Ensure the timely and successful delivery of our services according to customer needs and objectives.
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
- Forecast and track key account/project metrics.
- Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, participating in professional organizations.
- Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.
- Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis with the goal of being awarded all clients new solar projects.
- Maintain clear communication with EEI management, staff, customers, subcontractors, vendors, and utility partners.
- Perform other duties as needed.
Safety & Compliance
- Each and every member of the EEI Team is responsible for site safety and compliance with all health and safety measures.
Qualifications
Education & Experience
- Minimum OSHA 10; OSHA 30 preferred.
- Some technical knowledge of mechanical, electrical, HVAC, building controls, and lighting systems.
- Some experience with commercial or institutional construction, energy efficiency projects, or performance contracting preferred.
- College degree preferred but not required with equivalent experience.
Skills & Competencies
- Ability to manage multiple priorities in a fast-paced environment.
- Strong written and verbal communication skills.
- Experience in delivering client-focused solutions based on customer needs.
- Proficiency with Microsoft Office Suite.
Licenses & Credentials
- Valid driver’s license and ability to travel regionally.
- Must be able to pass CORI/BCI and other background checks required for public-sector work.
Benefits
- Competitive salary commensurate with experience
- Project performance bonus opportunities
- Health, dental, life, and disability insurance
- 401(k) with employer profit sharing
- Paid vacation, sick leave, and holidays
- Flexible Spending Account (FSA)
- Professional development and certification support
Equal Opportunity Employer
Energy Efficient Investments, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or other protected classifications.