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SENIOR DEPLOYMENT STRATEGIST


Location: Kidlington, UK, with customer travel across Europe

Working pattern: Full-time, hybrid, 40 hours per week. The role is UK-based, supports remote US customer coverage and does not require customer travel

Contract: Permanent


THE POWER OF NOW


Fortescue Zero develops, tests and deploys technology to help decarbonise industry. As Fortescue’s green technology and engineering business, it works across areas including power systems, motorsport, battery intelligence and autonomous fleet solutions.


We’re looking for a Senior Deployment Strategist to join Elysia, Fortescue Zero’s battery intelligence business. You’ll work with leading automotive and commercial vehicle customers, helping them understand, adopt and get the most from Elysia’s battery intelligence software. Combining technical understanding with commercial awareness, you’ll build trusted customer relationships, turn complex technology into practical business value and support customers from initial discussions through to deployment, adoption and growth. Working closely with Sales and Elysia’s technical experts, you’ll play an important role in delivering successful customer outcomes and supporting Elysia’s continued growth.


Elysia develops battery software and analytics to help improve the safety, reliability, performance and lifespan of battery systems. Its solutions combine expertise in electrochemistry, battery systems and data science, and are used in applications including automotive, energy storage and heavy industry.


Working across cloud-based analytics and embedded battery management systems, Elysia helps customers better understand and manage their battery assets. Its work draws on more than a decade of battery expertise and experience shaped by high-performance electric vehicles and real-world operating environments.


How we work


At Fortescue Zero, we push the boundaries of engineering to develop technology for real-world challenges, from motorsport to mining. At Elysia, we bring together expertise in battery systems, electrochemistry and data science to develop battery intelligence solutions. Fortescue is committed to an inclusive workplace where people are supported to bring their perspectives and do their best work.


What you’ll do


In this role, you will:


  • Build trusted relationships with senior commercial and technical stakeholders across automotive and commercial vehicle customers
  • Understand customer needs and develop account plans that connect their priorities with Elysia’s battery intelligence solutions
  • Support customer discovery and solution scoping discussions, translating complex battery and software capabilities into clear business benefits
  • Coordinate customer onboarding, software deployment and product adoption, working closely with Elysia’s technical specialists to support successful delivery
  • Partner with Sales and other teams to develop proposals, presentations and business cases that demonstrate the value of Elysia’s solutions
  • Monitor customer progress, coordinate internal teams and proactively identify risks or challenges to keep delivery moving forward
  • Identify opportunities for wider product adoption, renewals and account growth, supporting Sales and Principal colleagues in progressing opportunities
  • Maintain accurate customer and opportunity information in Salesforce, sharing insights and feedback to help improve Elysia’s products and customer experience


What you’ll bring


To be successful in this role, you’ll combine enterprise customer-facing experience with commercial judgement and the ability to make technical software relevant to business outcomes. You’ll also have:


Essential


  • Significant experience in enterprise B2B software sales, strategic or technical account management, customer success, deployment strategy or a related customer-facing role
  • A track record of building trusted relationships with senior customers and navigating complex, multi-stakeholder decisions
  • Experience progressing customer opportunities and supporting adoption, account growth or expansion
  • Strong communication, negotiation and presentation skills, with the ability to influence customer and internal stakeholders
  • The ability to understand technical software, data or battery concepts and explain their value in business terms
  • Experience using a CRM to manage customer activity and opportunities
  • Strong organisation and collaboration skills, and the ability to work on-site in Kidlington in line with the agreed roster


Desirable


  • Experience in automotive, commercial vehicles, battery technology, electrification or heavy industry
  • Familiarity with cloud, embedded software, data or AI solutions
  • A technical background in automotive engineering, software development, manufacturing or a related field
  • Existing relationships in the automotive or commercial vehicle sector, including OEM innovation teams


About you


You’re interested in pioneering technology and its potential to support a more sustainable future. You’re motivated by the opportunity to contribute to work with real-world impact and help advance battery intelligence.


Benefits


Benefits include, subject to eligibility and scheme rules:


  • Bonus scheme
  • Aviva workplace pension
  • Group life assurance
  • Group income protection
  • Electric car scheme
  • Health cash plan
  • Employee assistance programme
  • Private medical insurance
  • 26 days’ annual leave, plus public holidays, with the option to purchase up to 5 additional days per year
  • Childcare benefits
  • Free on-site gym access and discounted national gym memberships


Additional information


You do not need to meet every desirable criterion to apply. If you meet the essential criteria and are interested in the role, we encourage you to apply. Fortescue Zero welcomes applicants with a range of backgrounds, experiences and skills, and is committed to an inclusive recruitment process.


If you need reasonable adjustments at any stage of recruitment, please contact kelly.greening@fortescue.com.


Appointment may be subject to pre-employment checks relevant to the role. We will explain any required checks during the recruitment process.