Field Technician - Connected Electric Trucks
Want to be part of transforming road freight – for good? Einride is showing the world a new way to move, based on the latest digital, electric and autonomous technologies. Through freight capacity as a service, we enable businesses around the world to accelerate towards their sustainability goals.
Founded in 2016, Einride became the first company in the world to deploy a cab-less autonomous electric vehicle on a public road (Sweden, 2019). In 2022, we were the first to successfully operate such a vehicle on a US public road. Today our award-winning technology has been launched across 8 countries (and counting). Our clients are some of the world’s biggest shippers, including Fortune 500 companies.
In this position, you will be working with connected electric heavy trucks (CETs) in close cooperation with different suppliers, service providers and partners, as well as a team of highly experienced and qualified experts within the different relevant fields of operation offering a wide spectrum of tools and services to enable electric operation.
As a key player in the success of our operations you will be overlooking the Einride fleet of connected electric trucks and their operation to suit our customers' needs. You will implement the right routines to prevent issues and maximize uptime, and you will drive complex technical issues to its resolution. The fleet includes a wide variety of electric trucks, trailers and electric cooling units, all under the supervision of the Hardware Operations team, which you will be a part of.
Responsibilities
- Preventively identify quality issues of the trucks and follow up their resolution with OEMs and local workshops
- Detect system deviations and fault trace trucks with help of Einride’s data-based tools (telematics data, charging data, battery management system data, etc)
- Follow up on quality issues, repairs, campaigns or other situations that may cause downtime to ensure a prompt implementation and resolution
- Provide support on-site to the daily operations team and the operational partners
- Deployment of new trucks including: registration, insurance, service contracts, practical issues, etc
- Use Einride’s tools to provide KPI’s of the complete fleet to be presented to the different stakeholders
- Contribute to create and improve processes and ways of working
- Support with the development of Einrides’ operational partners (driver training, etc.)
- Support other functions within the organization with technical expertise
Qualifications
- Technical background within the automotive industry with good understanding of electric vehicles and preferably also chargers
- Ability to use office tools such as MS Office, Google apps, etc.
- Experience working with trucks and knowledge of the transport industry meritorious
- CE-license meritorious
- Possibility to travel frequently
- Flexible, independent & hands on at different levels
- Takes clear ownership of tasks
- Fluent in German & English
- Excellent social and negotiation skills
This position is based in the DACH or Benelux region (preferably Germany). We recommend that you submit your application as soon as possible as selection and interviews are held continually.
At Einride, we are innovators, building solutions the world has never seen before – but urgently needs. That’s why we take action, and it’s why we are always eager to be challenged. We know that our best innovations come from having a diverse mix of people, including those of different experiences, career paths, and walks of life. By coming together and sharing our perspectives openly – by disagreeing, discussing, and committing – we deliver greater impact.