Key Account Manager
About our company
Power a New World
OUR VISION
The world is at the intersection of major paradigm shifts toward renewable energy, electrification, and new energy. ‘Power a New World’ is a call to the future amid these changes.
EcoFlow believes in an aspirational, eco-friendly, and technologically driven future that every individual can own. EcoFlow’s meaningfully innovative power solutions are designed to bring a positive impact on individuals, families and society at large.
OUR MISSION
To lead as a reliable and trusted energy companion for families and individuals around the world.
We aim to empower our users with meaningful innovation, helping people across the world to live, dream, and explore without limits.
How It All Started
In 2017, a multidisciplinary team of engineers, with vast experience and expertise in the battery industry, formed EcoFlow. United in the belief that access to power is a fundamental human right, the group began developing solutions to relieve global populations from power insecurity. Today, as an eco-friendly energy solutions company, EcoFlow leads the way with industry- defining portable power stations, solar technology, the world’s first portable home battery with an expandable ecosystem and various smart devices.
Who are we?
We are a young, aspirational and diversified team with a global vision. We aim to empower EFers at the outset, to empower our users through our innovative products and services, and to eventually empower the whole ecosystem and the world. Embracing these ideals, we believe the possibilities of the future are endless as we move, promote, and evolve. We will work with a devoted, open, passionate, and brave mindset to create innovative and reliable products and services driven by clean energy. We do this in an effort to transcend limitations and explore the infinite possibilities in life for millions of families across the world, which will ultimately facilitate the fulfillment of our ecological responsibilities and commitment to the world’s sustainability. Each and every EFer's skills can be honed to perfection in the ocean of diversified opportunities and challenges in this process.
We welcome and appreciate all EFers who are ambitious, pragmatic, and bold to deliver our goals as a team. Together, Let's Power a New World！
Your Challenges:
1. Collaborate with internal teams to develop and execute account management strategies, build and sustain long-term strategic partnerships with key clients.
2. Drive post-cooperation business conversion and account monetization, oversee end-to-end order management, delivery fulfillment and issue resolution to ensure stable and efficient project execution.
3. Conduct regular client communication and business reviews to identify core demands; coordinate cross-functional resources to deliver professional product solutions and after-sales support to meet client expectations.
4. Manage contract arrangement, project scheduling and resource allocation, continuously optimize service quality and operational efficiency based on client feedback, and enhance overall customer satisfaction and loyalty.
5. Maintain comprehensive awareness of company products, market policies and pricing mechanisms. Drive incremental business growth of existing key accounts and participate in industry exhibitions and bidding projects to expand business scale.
Your profile includes:
1. Bachelor’s degree or above, with a minimum of 3 years of key account management or B2B sales working experience. Relevant experience in energy storage, photovoltaic, or consumer electronics industries is highly applicable.
2. Skilled in key client relationship development and commercial negotiation, capable of building and maintaining long-term strategic client partnerships.
3. Strong multi-project coordination and execution capabilities; able to respond quickly to client requirements and deliver end-to-end problem resolution.
4. Proficient in data analysis and commercial judgment, supporting data-driven account operation and continuous business improvement.
5. Fluent in German and English for professional business communication and documentation; Mandarin is a beneficial bonus.