Credit Management Administrator
Credit Management Administrator
12 month FTC
Ipswich/hybrid
CLOSING DATE -10 March
Who we are:
We’re not just talking about making a difference, we’re making it happen. We generate dispatchable, renewable power and create stable energy in an uncertain world. Building on our proud heritage, we have ambition to become the global leader in sustainable biomass and carbon removals.
You’ll be joining our teams of practical doers, future thinkers and business champions. We’re enabling a zero carbon, lower cost energy future for all, and working hard to decarbonise the planet for generations to come.
About the role:
As part of the Operations Team, Credit Management Administrator will;
To be successful in this role you’ll ideally have…
As you help us to shape the future, we’ve shaped our rewards and benefits to help you thrive and support
your lifestyle. If successful in this role you’ll get:
Together, we make it happen.
At Drax, we’re committed to fostering an environment where everyone feels valued and respected, regardless of their role. To make this a reality, we actively work to better represent the communities we operate in, foster inclusion, and establish fair processes. Through these actions, we build the trust needed for all colleagues at Drax to contribute their perspectives and talents, no matter their background. Find out more about our approach here.
Talk to us about flexible working!
How to apply:
Think this role’s for you? Click the ‘apply now’ button to begin your Drax journey.
If you want to find out more about Drax, check out our LinkedIn page to see our latest news.
We understand that you may have some additional questions about the role. If you’d like to have a confidential chat to discuss the role in more detail, please email careers@drax.com
We reserve the right to close roles early when the particular role and / or location has had sufficient applications.
12 month FTC
Ipswich/hybrid
CLOSING DATE -10 March
Who we are:
We’re not just talking about making a difference, we’re making it happen. We generate dispatchable, renewable power and create stable energy in an uncertain world. Building on our proud heritage, we have ambition to become the global leader in sustainable biomass and carbon removals.
You’ll be joining our teams of practical doers, future thinkers and business champions. We’re enabling a zero carbon, lower cost energy future for all, and working hard to decarbonise the planet for generations to come.
About the role:
As part of the Operations Team, Credit Management Administrator will;
- Be responsible for the completion of administrative duties within the Operations Credit Management function and provide wider support within the business unit where required.
- Serve as a primary point of contact for customers and key stakeholders, proactively identifying and resolving queries efficiently.
- Escalate complex issues to the appropriate manager, ensuring all relevant information is communicated accurately and promptly.
- Coordinate customer letter and email campaigns, ensuring communications are delivered on time and to a high standard.
- Distribute management information and provide clear, concise commentary to stakeholders.
- Support the wider team and department in achieving business objectives and delivering high‑quality outcomes.
- Conduct inbound and outbound customer contact as required.
- Escalate eligible accounts to third parties and manage associated processes, including monitoring account updates.
- Complete accounts receivable administrative tasks such as write‑offs, suspense management, and daily banking.
To be successful in this role you’ll ideally have…
- Understanding of the energy sector and regulatory requirements
- Highly motivated, work on own initiative and capable of problem solving
- Strong administrative skills including Microsoft packages
- Strong attention to detail
- Excellent written and verbal communication skills
- Excellent organisational and prioritisation skills
- Strong time management, working at fast pace and to deadlines
As you help us to shape the future, we’ve shaped our rewards and benefits to help you thrive and support
your lifestyle. If successful in this role you’ll get:
- A discretionary bonus depending on company performance
- Private Healthcare
- SAYE (Sharesave): discretionary scheme from time to time
- Personal accident cover
- Group personal pension plan where we’ll pay up to 10%
- Holiday 25 days plus bank holidays
- Reimbursement of the cost of your annual membership of one relevant and appropriate professional body
Together, we make it happen.
At Drax, we’re committed to fostering an environment where everyone feels valued and respected, regardless of their role. To make this a reality, we actively work to better represent the communities we operate in, foster inclusion, and establish fair processes. Through these actions, we build the trust needed for all colleagues at Drax to contribute their perspectives and talents, no matter their background. Find out more about our approach here.
Talk to us about flexible working!
How to apply:
Think this role’s for you? Click the ‘apply now’ button to begin your Drax journey.
If you want to find out more about Drax, check out our LinkedIn page to see our latest news.
We understand that you may have some additional questions about the role. If you’d like to have a confidential chat to discuss the role in more detail, please email careers@drax.com
We reserve the right to close roles early when the particular role and / or location has had sufficient applications.