Field Application Engineer - EC Fan Solutions (on-site)
Company Description
Delta, founded in 1971, and listed on the Taiwan Stock Exchange, is a global leader in switching power supplies and thermal management products with a thriving portfolio of IoT-based smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across 5 continents.
Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies and dedication to ESG. Since 2011, Delta has been listed on the Dow Jones Best-in-Class World Index (formerly the DJSI World Index of Dow Jones Sustainability™ Indices) for 14 consecutive years. Delta has also won CDP with double A List for 4 times for its substantial contribution to climate change and water security issues and has been named Supplier Engagement Leader for its continuous development of a sustainable value chain for 7 consecutive years.
For detailed information about Delta, please visit: www.delta-emea.com
Job Description
Join our HPAM team to support EC fan and thermal management solutions across HVAC and data center applications in Hoofddorp office. You will act as the technical bridge between customers, sales, and R&D — driving design-in success, ensuring smooth validation, managing RMA feedback, and enabling product excellence from concept to mass production.
Key Responsibilities
Delta, founded in 1971, and listed on the Taiwan Stock Exchange, is a global leader in switching power supplies and thermal management products with a thriving portfolio of IoT-based smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across 5 continents.
Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies and dedication to ESG. Since 2011, Delta has been listed on the Dow Jones Best-in-Class World Index (formerly the DJSI World Index of Dow Jones Sustainability™ Indices) for 14 consecutive years. Delta has also won CDP with double A List for 4 times for its substantial contribution to climate change and water security issues and has been named Supplier Engagement Leader for its continuous development of a sustainable value chain for 7 consecutive years.
For detailed information about Delta, please visit: www.delta-emea.com
Job Description
Join our HPAM team to support EC fan and thermal management solutions across HVAC and data center applications in Hoofddorp office. You will act as the technical bridge between customers, sales, and R&D — driving design-in success, ensuring smooth validation, managing RMA feedback, and enabling product excellence from concept to mass production.
Key Responsibilities
- Technical Support: Act as product expert for EC fan electronics, motor control, firmware interface (PWM, 0–10V, Modbus, etc.), and system-level troubleshooting.
- Design-in & Integration: Support customers throughout the full design cycle — from concept evaluation to mass production — ensuring EC fan electrical, control, and thermal performance meets system requirements.
- RMA Management: Lead RMA case analysis for EC fans; on-site trouble shooting and problem analysis; identify root causes (hardware / firmware / system interaction), issue technical reports, and coordinate with factory quality and R&D for closure.
- Customer Interface: Join sales for customer meetings, technical presentations, and training. Translate customer requirements into clear technical solutions.
- Feedback & Roadmap: Capture VOC/VOE from customers; work with Product Marketing and R&D to align future roadmap and regional compliance (ErP, CE, UL, etc.).
- Bachelor’s or Master’s degree in Electrical, Electronic Engineering, with software/firmware understanding (control logic, communication interface).
- At least 3–5 years of FAE, application, or technical support experience in fan, motor drive, or power electronics industries.
- Hands-on knowledge of EC motor control and communication protocols (PWM, 0–10V, Modbus, CAN).
- Familiar with HVAC and data center system applications and related standards (ErP, EMC, IP, safety) will be pluse lots
- Strong analytical, problem-solving, and customer-facing communication skills.
- Fluent in English; Mandarin will be a plus.
- Open to 30-40% traveling