Senior System Engineer (Cloud /Automation)
Who we are:
Delta, founded in 1971, is a global provider of power and thermal management solutions. Its mission statement, "To provide innovative, clean and energy-efficient solutions for a better tomorrow," focuses on addressing key environmental issues such as global climate change. As an energy-saving solutions provider with core competencies in power electronics and automation, Delta's business categories include Power Electronics, Mobility, Automation, and Infrastructure.
About the role:
The Senior Systems Engineer is a senior-level infrastructure professional responsible for the design, implementation, operation, and continuous improvement of enterprise systems across a global, multi-office environment. This role requires deep hands-on technical expertise combined with the ability to lead by example, guide other engineers, and take ownership of complex technical outcomes.
This position is suited for a senior engineer who enjoys staying close to the technology, proactively solving problems, and supporting a team to deliver reliable, secure, and scalable infrastructure.
Key responsibilities:
Core Engineering Responsibilities
- Design, build, operate, and support Cloud infrastructure (M365, Azure,etc..)
- Serve as a senior technical escalation point (Tier 3) for complex infrastructure issues, including incident response and root-cause analysis
- Install, configure, and maintain hardware, software, and cloud services across enterprise environments
- Monitor system performance, availability, and storage utilization, and proactively address risks, capacity issues, and technical debt
- Plan and execute system upgrades and improvements to support growth, stability, and security
- Implement and maintain security standards and controls across infrastructure platforms
- Maintain accurate and up-to-date technical documentation, standards, and procedures
Automation & Platform Improvement
- Support and implement automation initiatives to improve reliability, efficiency, and consistency
- Manage and support open-source platforms and tools used within the infrastructure environment
- Continuously evaluate and improve tooling, monitoring, and operational processes
Team Collaboration & Leadership
Provide technical guidance and mentoring to systems administrators and engineers
- Support team members by reviewing designs, assisting with complex troubleshooting, and sharing best practices
- Coordinate with cross-functional teams to deliver infrastructure projects and operational improvements
- Support escalated helpdesk requests when required
- Work flexibly with Asia and Brazil time zones to support global operations
Job Requirements:
Education
- Bachelor’s degree in Computer Science or a related field
- Relevant certifications such as Microsoft, VMware, NetApp, or Commvault are desirable
Experience
- 9–12 years of experience in enterprise IT or infrastructure engineering roles
- Demonstrated experience working in global, multi-site environments
- Proven ability to independently own and deliver complex technical solutions
Technical Skills
- Strong experience with hybrid cloud environments, including:
- Microsoft Azure administration (RBAC, Conditional Access, IaaS/PaaS)
- VMware and Hyper-V virtualization platforms
- Administration of Microsoft M365 services (Hybrid Exchange, SharePoint Online, Teams, OneDrive, Intune) using PowerShell
- Strong programming /scripting skills
- Strong experience with backup, restore, and disaster recovery solutions
- Administration of Windows Server and Linux (Ubuntu) operating systems
- Management of Active Directory, Group Policy, DNS, DHCP, and hybrid identity environments
- Support of Exchange Server (on-premises and cloud) hybrid environments
- Experience managing NAS and SAN storage platforms
- Experience supporting Kubernetes (K8s) environments
- Working knowledge of networking fundamentals, including TCP/IP, LAN/WAN, VPN/SSL, and endpoint security
- Experience with monitoring platforms such as Zabbix, including dashboards and alerting
- Management of SCCM/MECM, OS imaging, compliance baselines, and WSUS patching
- Strong troubleshooting skills across servers, endpoints, virtualization, backups, and cloud platforms
Professional Attributes
- Strong verbal and written communication skills
- Highly organized with the ability to manage priorities and time effectively
- Proactive, self-motivated, and comfortable working independently
- Strong analytical and problem-solving skills with attention to detail
- Collaborative mindset with the ability to work effectively across global teams
- Comfortable taking ownership and accountability for technical outcomes
- Enthusiastic about learning and adopting new technologies
- Ability to clearly explain technical concepts to both technical and non-technical audiences
- Preferred bilingual: Chinese
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Benefit at Delta Electronics Americas: Life at Delta