Field Application Engineer
Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across five continents. Delta has 158 sales offices, 72 R&D centers and 48 manufacturing facilities worldwide.
Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies, and dedication to ESG. Since 2011, Delta has been listed on the DJSI World Index of Dow Jones Sustainability™ Indices for 11 consecutive years. In 2021, Delta was also recognized by CDP with leadership level ratings for its substantial contribution to climate change and water security issues and named Supplier Engagement Leader for its continuous development of a sustainable value chain.
Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across five continents. Delta has 158 sales offices, 72 R&D centers and 48 manufacturing facilities worldwide.
Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies, and dedication to ESG. Since 2011, Delta has been listed on the DJSI World Index of Dow Jones Sustainability™ Indices for 11 consecutive years. In 2021, Delta was also recognized by CDP with leadership level ratings for its substantial contribution to climate change and water security issues and named Supplier Engagement Leader for its continuous development of a sustainable value chain.
Key Responsibilities
The Power Solution Business Group is a key part of the Delta corporate world. Our group designs, develops, and sells switching power supplies, power distribution units, power shelves, and racks, and provides comprehensive power solutions, as well as individual components. A PSBG Field Application Engineers play an important role in supporting customers in both technical and commercial as well as consultative activities.
You will be responsible for co-operation and field customer support to remove technical and non-technical obstacles in the development and integration of Delta products into customers’ systems.
You must be able to leverage and combine technical expertise with sales techniques to improve sales and win new customers, while maintaining strong relationships with existing customers.
Key Responsibilities:
Delta Leadership Qualities/Functional Competencies
Life at Delta
EEO Statement
Delta Electronics Americas is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local laws. Delta Electronics America is committed to fostering a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, national origin, disability, veteran status, or any other protected characteristic.
Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies, and dedication to ESG. Since 2011, Delta has been listed on the DJSI World Index of Dow Jones Sustainability™ Indices for 11 consecutive years. In 2021, Delta was also recognized by CDP with leadership level ratings for its substantial contribution to climate change and water security issues and named Supplier Engagement Leader for its continuous development of a sustainable value chain.
Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across five continents. Delta has 158 sales offices, 72 R&D centers and 48 manufacturing facilities worldwide.
Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies, and dedication to ESG. Since 2011, Delta has been listed on the DJSI World Index of Dow Jones Sustainability™ Indices for 11 consecutive years. In 2021, Delta was also recognized by CDP with leadership level ratings for its substantial contribution to climate change and water security issues and named Supplier Engagement Leader for its continuous development of a sustainable value chain.
Key Responsibilities
The Power Solution Business Group is a key part of the Delta corporate world. Our group designs, develops, and sells switching power supplies, power distribution units, power shelves, and racks, and provides comprehensive power solutions, as well as individual components. A PSBG Field Application Engineers play an important role in supporting customers in both technical and commercial as well as consultative activities.
You will be responsible for co-operation and field customer support to remove technical and non-technical obstacles in the development and integration of Delta products into customers’ systems.
You must be able to leverage and combine technical expertise with sales techniques to improve sales and win new customers, while maintaining strong relationships with existing customers.
Key Responsibilities:
- Provide direct technical support to analyze and understand problems of Delta products in customers’ applications. Collect accurate information on usage and failure modes, and work with global Delta teams to ensure effective closure of the issue.
- Provide accurate technical information and general commercial data to customers to address their inquiries about existing and new Delta products
- Provide roadmap presentations and lead technical discussions to evaluate customers’ requirements and to promote Delta products and technologies
- Co-operate and support account managers and regional sales teams to create and develop relationships with new customers
- Collaborate with global Delta design, factory, and quality teams to facilitate communication between those teams and customers to drive closure on customer deliverables
Delta Leadership Qualities/Functional Competencies
- Accountability, Reliability & Responsiveness
- Technical Competence – ability to effectively communicate technical information to nontechnical audiences
- Ability to manage multiple customer engagements simultaneously
- Strategic Thinking— develops ways to solve customer problems systematically; brainstorms with team members to advise solutions to customers’ issues
- Communication— tailors communication to the customer’s needs; effectively delivers presentations and has good oral and written communication skills
- Ownership— goes out of his way to complete tasks and to achieve results; is independent and self-directed, and takes initiative
- Effective Prioritization
- Manage & help to develop other team members
- Knowledge and expertise in switching power supply technologies
- Knowledge about the production process and quality control
- Ability to effectively analyze & debug issues in customers’ applications
- Ability to manage and drive the problem-solving process between customers and Delta teams
- Able to set up and build up relationship with customers & present the Delta product and technologies
- Able to properly prioritize tasks and respond to each of them individually in a timely manner
- Able to accept new challenges and learn quickly
- Good written & verbal communication skills
- Bachelor degree in electrical engineering and knowledge about power electronics
- 2+ years of electrical design experience or 3+ years of switching power converters FAE experience
- Knowledge about circuit and firmware design as well as manufacturing & quality process for power supplies
- Master’s degree in power electronics engineering or EE
- Military Experience in Electronics or Avionics with 8 years
- Experience with power supply technical discipline with 8 years
Life at Delta
EEO Statement
Delta Electronics Americas is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local laws. Delta Electronics America is committed to fostering a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, national origin, disability, veteran status, or any other protected characteristic.