Customer Operations Specialist
Delta, founded in 1971, is a global provider of power and thermal management solutions. Its mission statement, "To provide innovative, clean and energy-efficient solutions for a better tomorrow," focuses on addressing key environmental issues such as global climate change. As an energy-saving solutions provider with core competencies in power electronics and automation, Delta's business categories include Power Electronics, Mobility, Automation, and Infrastructure.
Key Responsibilities
Benefit at Delta Electronics Americas: Life at Delta
EEO Statement
Delta Electronics Americas is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local laws. Delta Electronics America is committed to fostering a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, national origin, disability, veteran status, or any other protected characteristic.
Key Responsibilities
- Daily detailed management of Customer Accounts
- Data Management
- Customer Relationship Management (CRM)
- Excel (Spreadsheet Modeling and Analytics)
- Customer project management
- System Analysis and Project Management
- Agile Project Management
- Negotiation and Dispute Resolution
- Associate's degree in Business or related discipline – Minimum
- Work experience demonstrating a high level of competence
- Excellent communication skills and experience in customer-facing technical roles.
- Familiarity with UL9540, UL1741, IEEE 1547, NFPA 855, and other relevant standards.
- Experience with PSCAD, SCADA, EMS, and control system integration.
- Experience with hybrid systems (PV + BESS) and microgrid configurations
Benefit at Delta Electronics Americas: Life at Delta
EEO Statement
Delta Electronics Americas is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local laws. Delta Electronics America is committed to fostering a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, national origin, disability, veteran status, or any other protected characteristic.